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Traveller rating
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All reviews historic building flor da rosa beautiful place stone walls large bathroom terrace overlooking master suite castle experience perfect experience standard room great history lovely pool high ceilings very special place dining room common areas are central portugal
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2 - 7 of 690 reviews
Reviewed 11 September 2022 via mobile

Fantastic surprise! We have arrived to Crato on our way back to Lisbon from north of Portugal. We were pleasantly surprised how beautifully the place done. The interaction between old and new was outstanding. Big rooms beautiful pool and great food. Great value for money. We will definitely get back there again.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Efrat321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manager Crato, Gerente geral at Pousada Mosteiro do Crato, responded to this reviewResponded 15 September 2022

Dear Mr./Mrs. Efrat321,

On behalf of the entire team at Pousada Mosteiro do Crato, we would like to thank you for your kind feedback.

It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.

We look forward to hosting you again soon at our hotel!

Warm regards,
The Team at Pousada Mosteiro do Crato

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2022

Great hotel and all the staff were very kind and helpful, but most especially Mr Joao (Saraiva ?) who was there when we checked in and was most helpful to us in how to use our Pestana Pousada Luxury voucher. Later he also contacted the Pousada Serra da Estrela where we would be staying next, to check for us if there was any problem due to forest fires. He was always present in the afternoon and evening and we could see that he was very attentive to all the guests' needs.

Date of stay: August 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank chriswright3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manager Crato, Gerente geral at Pousada Mosteiro do Crato, responded to this reviewResponded 18 August 2022

Dear Mr./Mrs. chriswright3,

Thank you for your feedback on your stay at Pousada Mosteiro do Crato. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.

It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Mosteiro do Crato, and we look forward to welcoming you again soon.

Best regards,
The Team at Pousada Mosteiro do Crato

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Reviewed 21 July 2022

We stayed here for 2 nights while visiting our son in the area, the standard room we were offered was up quite a few flights of stairs,and had no windows you could open, we were then shown a room which was on a lower level but was an additional 30 euros a night, the food was very nice at the Pousada, but it's location is remote, I wonder why this is a leasding Pousada as the one in Vila Vicosa. Is much nicer, ok stay but would not return

Date of stay: July 2022
1  Thank SurreyJackie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manager Crato, Gerente geral at Pousada Mosteiro do Crato, responded to this reviewResponded 22 July 2022

Dear Mr./Mrs. SurreyJackie,

Thank you for taking the time to provide us with your feedback on your experience at Pousada Mosteiro do Crato. Your opinion is crucial for us to improve how we work.

We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.

We would like to thank you for staying at Pousada Mosteiro do Crato. We hope this experience has not tarnished your impression of our hotel permanently.

Kind regards,
Mário Bonacho

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Reviewed 18 July 2022

A unique location, building and experience. A perfect getaway to reflect on life's slower pleasures, relax and enjoy good company within a historic context.
The approach to the Pousada Mosteiro do Crato (Flor da Rosa) was extraordinary, a 14th century stone castle surrounded by the hot Alentejo landscape.

Room tip: Rooms on the first floor have a better view of the landscape.
Date of stay: July 2022
    • Service
Thank jeremyaA2607BE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manager Crato, Gerente geral at Pousada Mosteiro do Crato, responded to this reviewResponded 19 July 2022

Dear Mr. jeremyaA2607BE,

On behalf of our entire team at Pousada Mosteiro do Crato, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.

It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Mosteiro do Crato.

Best regards,
The Team at Pousada Mosteiro do Crato

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Reviewed 15 June 2022 via mobile

Relaxing stay in an old refurbished monastery with nice garden and pool. The monastery is an impressive historic building, we booked a classic charming room with view on the fields. Small SPA available for guests (sauna, hammam, whirlpool, massages…).

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Oiraddario
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manager Crato, Gerente geral at Pousada Mosteiro do Crato, responded to this reviewResponded 15 June 2022

Dear Mr./Mrs. Oiraddario,

We were delighted to hear that your recent stay at Pousada Mosteiro do Crato was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.

Many thanks for choosing Pousada Mosteiro do Crato for your holiday. We look forward to hosting you again soon at our hotel.

Kind regards,
The Team at Pousada Mosteiro Crato

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