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betonic
Cabo San Lucas, Mexico

Exceptional Service

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
We just completed 4 nights in the beautiful Italian Alps and we can’t recommend enough this property. Dagmar and the entire Ebner family went of their way to make our stay exceptional. Our updated junior suite was very comfortable and full of details. We booked half board and enjoyed the restaurant service especially Orazio. Alec thrilled us with a special fondue dinner one night that was amazing and worth the cost. We are already booked for a ski trip next year.
Date of stay: May 2024
Trip type: Travelled as a couple
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All reviews fantastic hotel our honeymoon beautiful memories lovely bathroom ski company without exception skiing trip spent a week all kinds warm hospitality outdoor pool half board axel spa winter dolomites mountains
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Reviewed 26 March 2024

We booked this family run hotel through Alpine Answers and it has delivered the best ski holiday experience in over 40 years. The perfect quiet location in Colfosco, it is on the Sellaronda route with easy access to the Marmalada and Hidden Valley experience in the Italian Dolomites. The hotel shuttle bus delivers us to the slopes in a few minutes and the ski hire shop collects the skis on the last evening. The après-ski outdoor Spa has a stunning mountain backdrop and the pool is just big enough for laps. Breakfast and evening buffets are sumptuous and delicious. Loyal and hardworking staff try very hard to ensure you enjoy your stay including the effervescent efficient Sasha. I would award this hotel a full five stars and can’t wait to return next year.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alicia38808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dagmar Ebner, Direttore generale at Kolfuschgerhof Mountain Resort, responded to this reviewResponded 30 March 2024

Dear Alicia,
thanks for your kind words! we really appreciate them and hope to welcome you soon again.
Kindest Regards
Your Ebner Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2024 via mobile

This is a superb family run hotel with excellent staff who are well trained friendly and helpful . We arrived later than planned due to a flight delay . The receptionist greeted us and showed us straight to our dinner table with the restaurant staying open later to accommodate us .After a delicious meal we were shown to our room where bags had been delivered and skis had been put into our ski locker .
Nothing seems too much trouble and our restaurant waiter for the week ( Nadil) was excellent. The food was varied, imaginative and themed on various nights . Anton ( family member ) runs the restaurant like clockwork and his wine recommendation was much appreciated.
We too had a late booking older room but the bathroom was newly renovated and the balcony view was stunning . Housekeeping was five star service .
The general workmanship on this hotel is most impressive with reception , bar , lounges, library, spa , pool areas , wine cellar , boot room all spacious, clean and well furnished and decorated with great style. In fact the reality is better than some of the photos !
This hotel really has the WOW factor with its location , views and features like the sunset roof infinity pool .
The ski shuttle bus is most effecient - it’s only a couple of minutes to the piste and the drivers never keep you waiting .
We enjoyed our stay and would recommend it highly . In fact after more than 40 years staying in Alpine hotels I would rate this hotel as the best I’ve stayed in .

Room tip: For a treat try the helicopter trip from near the Pralonga refuge ( top of lift) - bookable on line .
Date of stay: March 2024
Trip type: Travelled as a couple
Thank G1587UGpeterb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dagmar Ebner, Direttore generale at Kolfuschgerhof Mountain Resort, responded to this reviewResponded 30 March 2024

Thanks from all of us for your wonderful review Sir! We hope to welcome you soon again.
Take care, all the best.

Your Ebner Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024 via mobile

Been here 3 times with friends for winter skiing and we absolutely love it. Staff are superb, food is amazing, rooms are excellent and facilities are simply amazing. I can’t recommend a stay here enough. And it’s sensibly priced.

The spa and pool areas are sooo good with incredible views of the mountains.

The food and restaurant are excellent with a really great and sensibly priced wine list.

Date of stay: March 2024
Trip type: Travelled with friends
Thank B_Dublin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dagmar Ebner, Direttore generale at Kolfuschgerhof Mountain Resort, responded to this reviewResponded 30 March 2024

Thanks for your kind review! we are really happy you appreciated your stay at our Hotel.
We hope to welcome you soon again!
Kindest Regards
Your Ebner Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2024

It quickly becomes clear that the Kolfuschgerhof is not your usual 4-Star Austrian ski hotel. The hotel has had some major improvements and upgrades that makes you wonder how come it is not categorized to be 5-Star.

You first of all get the feeling that this is a family run hotel, the staff cares, and attention is paid to details. They will sort your ski rental, lift cards, lunch reservations, transport and everything else. We really had a lot of requests, and it was never a problem.

Secondary, the facilities are really great. The super cozy newly built lounge area with fireplaces, a bar, boardgames and a panoramic view over the ski area, this is the perfect area to have a hot drink and relax after returning from skiing. The newly built outdoor hot-water pool, spa area and gym are also top notch. The large indoor pool was a hit with our son.

We stayed in one of the older rooms as we booked very late, but it was perfectly fine, and actually had some old school charm to it. That being said, then we will book at bit earlier next year to get new room.

Food was in general, like in the whole area, very good. Lots of choice, and a kitchen that does not mind changing the menu a bit on request. Only maybe the breakfast needs a bit of an update, it seemed a bit 80’s like. The restaurant service was excellent, attentive, friendly, and fast.

The hotel has a ski-room with boot dryers, and a free on-demand ski-shuttle, where we never waited more than a few minutes.

We stayed a week and really had zero complains (doesn’t happen often), it was the perfect ski holiday, we will be back for sure!

Recommended restaurants:
- Jimmi’s Hütte: Close to Kolfuschgerhof, some of the best food in the whole area.
- Armentarola: Old School hotel with huge outdoor terrace, amazing Italian food. Perfect place for lunch in the sun.
- Friedrich August: Pizza place with amazing pizzas. The place is a bit chaotic though.
- Steakhouse l’Fana: In La Villa, amazing meats, come for dinner.
- Edelweis Hütte: The restaurant part, not the self-service. In the Colfosco area, excellent food – average service.

Skiing:
- Sella Ronda: The famous round trip, takes a whole day including lunch, can be done clockwise or counterclockwise. Has some bottleneck under-dimensioned lifts, so get up early to do it. Okay to do once but skip it during absolute high-season.
- The ski area to the East is in general better, less people and wider and better slopes. Here one also finds the famous Gran Risa world cup slope.
- Lagazuoi ski tour: Amazing ski tour on top of the mountain. Take the shuttle from Armentarola to the Lagazuoi lift, then ski down the 7,5 km amazing piste, stop at the Scotoni hut in the middle for lunch or freshly baked Krapfen. At the end of the piste take the horse lift back to Armentarola. Amazing scenery and piste.

Room tip: Book early to get one of the new/renovated rooms, even if the older rooms are also okay.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Anders K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2024

We last visited in Summer 2016, so it was a totally different experience in Winter 2024. Previously there was no really significant Wellness facility, but this time WOW!

A very warm welcome; excellent and friendly service; fabulous breakfasts and dinners; really comfortable accommodation; on demand transport to the local village and ski areas. Simply stunning views and very adequate gym. All in all, it was another truly unforgettable experience.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Travellingfriend_8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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