Check-in was warm and pleasant. Staff interactions were always met with smiles and courtesy. The hotel was however very run down. The lamp under the tv had broken off years before and was tucked away under the TV and fell out on the first day when we grabbed the TV remote from its pocket. There were no toiletries, bar five sheets of toilet paper and a tiny bar of soap. We went and bought our own as reception is shut almost all of the time. Two flat pillows were provided, but staff provided more on the second day upon request. The AC never worked. Seemed it was on a timer to save energy or had a faulty fuse. It turned itself off after 20 minutes on the first day and never turned back on for the remaining three nights. No privacy with the windows opening straight up to the KFC drive-thru on ground floor. Couldn't leave the window open for fresh air for fear our stuff could be stolen by someone reaching in. Curtain was left drawn the whole stay. Bathroom was smaller than a cruise ship cabin bathroom. Toilet saturated when having a shower and nowhere to put the toiletries we purchased. No hand towels are provided, so had to walk backwards and forwards from sink to bathroom where towels hung. Housekeeping commence around 6am, so you are woken each morning by vacuums and slamming doors. If that didn't wake you up, the crows outside fighting over leftover KFC or McDonald's did. The hotel was sandwiched between the KFC and McDonald's, with access to the hotel via the KFC drive-thru. I honestly should have looked online for Street view before booking. The door to the shower was mouldy and severely water damaged. It looked like it was made of MDF, which swells up when wet. Not the most ideal or hygienic door for a shower. The fruit flies throughout the room and the marks on walls and a build-up of dust were the last straw. We understand that this was not a premium service, and I've noticed the manager's usual response is to stay somewhere else to similar reviews. However the basics were not even closely met, therefore this stay didn't even meet the basics promised.