Each evening we enjoyed the private onsens that are available to guests. We would prebook in the morning and then after a day in the snow, come back and enjoy hot baths. Our favourites were the outdoor private use ones.
The inclusive snacks available in the entrance and the drinks in the evening were also appreciated by my teenagers and Husband. The hotel restaurants did not cater well for me at all, I have Coeliac Disease and have a need a strict Gluten Free diet. The restaurants did not cater for me at night, so we had to get supplies from the supermarkets in town. Breakfast was good and had good signage to the 7 key allergens.