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caitiekat

Excellent service, amazing staff, close proximity to slopes

5.0 of 5 bubblesReviewed 19 Feb 2020
My best friend and I just finished up our trip to Hakuba and we are absolutely thrilled with our stay at Wadano Forest. The rooms are simple but very comfortable (ie if you're looking for extravagant luxury this is probably not your fit), great water pressure in the showers, and breakfast was always delicious and home made. They will pick you up at the bus station and take you into town for errands whenever possible and drop you at any of the free ski shuttle stops in the morning (and afternoon pickup) so you can try all of Hakuba Valley's slopes. The nearest lift is barely 3 minutes down the road and easily walkable if you prefer as well. They even took us farther into town to get to lifts because the closest ones were closed.

The onsen is a perfect way to relax after a day on the slopes, but be warned it is traditional, so you will have to disrobe and wash off before getting in!

What really makes Wadano Forest stand out is the staff. They were prompt and friendly during pre-arrival communication and even more wonderful in person. Sai and Leah cooked a delicious breakfast every morning and Raymond was always ready with the bus to transport you as needed. We were "lucky" enough to plan our trip during the worst winter in decades (so little snow) and Leah and Sai organized a day trip to Matsumoto Castle for a very affordable amount and we had a blast with the other guests for the day. They did a snow monkey tour as well, but it was before we arrived. They really made you feel like family.

Luckily, we got to experience some true powder on our last day and between that and the amazing time we had at Wadano Forest, we will definitely be back!
Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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SHIROUMA-SO outlook winter
Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

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All reviews comfortable beds short walk a wonderful stay ski trip breakfast was included western breakfast stayed nights within walking distance hakuba valley end of the day joanie onsen skiing japan jan winter season
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Reviewed 12 February 2020

Second time we have stayed here. First time in the new apartments which are beautiful. The staff are so helpful: negotiating everything from the shuttle bus timetable to other ski fields, taking us on trips to the ATM or supermarket, booking dinner.... nothing was too much trouble. And the hotel onsen at the end of the day was just the best for tired skiing legs. We aim to return next year.

Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Coastal522580
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 February 2020 via mobile

This the second season we have stayed at Wadano Forest Hotel and it was again a really wonderful experience. Joanne and her team were extremely helpful. The rooms are great and the onsen so relaxing. We dined in one evening and the nabe prepared by Sai was the best we have had in many trips to Japan. Nothing was too much trouble for Raymond and his bus.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Erica B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Dear R & E,
Thank you so much for staying with us and for your review, it has been a delight looking after all of you. We look forward to seeing you and family back again!

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Reviewed 6 February 2020

My partner and I stayed for a week in Hakuba, the room was very comfortable with a view out into the snowy forest. Breakfast selection was great every morning. The relaxing onsen was great every day after a day of skiing. Although the hotel is a little walk away from the town center, is is close to everything you need and the hotel runs shuttles in the morning and afternoon to the closest lifts so you don't have to walk the hill in ski boots. Joanie was lovely and often booked dinners for us over the phone and even offered to drive us to restaurants and into town to grab supplies when she was off to run errands.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank Court1210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Dear C & A,
Thank you so much for your review, it's been a pleasure looking after both of you. We hope to see you again!

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Reviewed 29 January 2020

As the other reviews have said, the team at Wadano Forest Hotel really make this place! Joanie, Jamie, Mayumi, Raymond, Sai and the others are very accommodating. The rooms are warm and cosy and have everything you need, the view of the forest is stunning. Sai's cooking is delicious and the breakfast is worth it with a simple variety and always something warm to fill you up. Sai made us the most wonderful 'sushi role your own' dinner which my children just devoured and we stuffed ourselves.

The hotel is located near the end of the shuttle bus route which is a bonus when catching the bus to Iimori as you are the first to get on! Wadano Forest is in easy walking distance of the Thai Food van (amazing!), The Rabbit Hole and Penke Bar.

We will be back!

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank GGfromFNQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Thank you GG, it's been a great pleasure looking after you and family. Thank you for all your compliments. :-)
Thank you too for JG's fantastic photos posted on google! It'll be a joy to see you all again!

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Reviewed 28 January 2020

My Son and I stayed recently at the Wadano Forest Hotel which was a very enjoyable experience. We were warmly welcomed and looked after during our Stay. Great facilities and location. The team of Joanie,Jamie,Raymond and Sai, were always on hand to help anyway they can with local advise, booking restaurant or private drop offs and pick ups from Sakka and Gondola each morning and evening. Highly recomend to anyone and they have fantastic accomodation, meals and Onsen. See you again I am sure.Jason

Date of stay: January 2020
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1  Thank I3750DLjasonc
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WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Thank you Jason, it has been truly a pleasure to look after you both! Looking forward to seeing you again!

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