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Erica B
Mapleton, Australia

Comfortable and cosy

5.0 of 5 bubblesReviewed 6 Feb 2020via mobile
This the second season we have stayed at Wadano Forest Hotel and it was again a really wonderful experience. Joanne and her team were extremely helpful. The rooms are great and the onsen so relaxing. We dined in one evening and the nabe prepared by Sai was the best we have had in many trips to Japan. Nothing was too much trouble for Raymond and his bus.
Date of stay: January 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this review
Responded 7 Feb 2020
Dear R & E,
Thank you so much for staying with us and for your review, it has been a delight looking after all of you. We look forward to seeing you and family back again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SHIROUMA-SO outlook winter
Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

Hakuba Onsen Ryokan Shiroumaso

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LavaRock
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Reviews (115)
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All reviews comfortable beds short walk a wonderful stay ski trip breakfast was included western breakfast stayed nights within walking distance hakuba valley end of the day joanie onsen skiing japan jan winter season
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Reviewed 6 February 2020

My partner and I stayed for a week in Hakuba, the room was very comfortable with a view out into the snowy forest. Breakfast selection was great every morning. The relaxing onsen was great every day after a day of skiing. Although the hotel is a little walk away from the town center, is is close to everything you need and the hotel runs shuttles in the morning and afternoon to the closest lifts so you don't have to walk the hill in ski boots. Joanie was lovely and often booked dinners for us over the phone and even offered to drive us to restaurants and into town to grab supplies when she was off to run errands.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank Court1210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Dear C & A,
Thank you so much for your review, it's been a pleasure looking after both of you. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2020

As the other reviews have said, the team at Wadano Forest Hotel really make this place! Joanie, Jamie, Mayumi, Raymond, Sai and the others are very accommodating. The rooms are warm and cosy and have everything you need, the view of the forest is stunning. Sai's cooking is delicious and the breakfast is worth it with a simple variety and always something warm to fill you up. Sai made us the most wonderful 'sushi role your own' dinner which my children just devoured and we stuffed ourselves.

The hotel is located near the end of the shuttle bus route which is a bonus when catching the bus to Iimori as you are the first to get on! Wadano Forest is in easy walking distance of the Thai Food van (amazing!), The Rabbit Hole and Penke Bar.

We will be back!

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank GGfromFNQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Thank you GG, it's been a great pleasure looking after you and family. Thank you for all your compliments. :-)
Thank you too for JG's fantastic photos posted on google! It'll be a joy to see you all again!

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Reviewed 28 January 2020

My Son and I stayed recently at the Wadano Forest Hotel which was a very enjoyable experience. We were warmly welcomed and looked after during our Stay. Great facilities and location. The team of Joanie,Jamie,Raymond and Sai, were always on hand to help anyway they can with local advise, booking restaurant or private drop offs and pick ups from Sakka and Gondola each morning and evening. Highly recomend to anyone and they have fantastic accomodation, meals and Onsen. See you again I am sure.Jason

Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank I3750DLjasonc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Thank you Jason, it has been truly a pleasure to look after you both! Looking forward to seeing you again!

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Reviewed 26 January 2020 via mobile

The team at Wadano Forest Hotel are the most accommodating and lovely bunch I’ve stayed with in a long time. Joanie, Raymond, Sai, Leah, Jamie and the rest of the lovely staff made sure that my group of friends enjoyed our stay. The rooms were, without exception, lovely and well-equipped, and we enjoyed the onsen every night after a long day of skiing.

Transportation to the slopes was made super easy via private drop-off to Happo-one, or shuttle buses from a bus stop just 2 minutes away. Our highlight was definitely the hotel’s restaurant, whose resident chef, Sai, cooked the most delicious home-y breakfasts and dinners for her guests. If you’re lucky you might even be able to request a dinner meal! There’s also a cosy small bar tucked away next door to hang out after dinner.

Wadano Forest Hotel is simple, but just perfect. My friends and I had the most unforgettable time!

Rachel

Date of stay: January 2020
Trip type: Travelled with friends
Thank rachellG3800GU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Thank you rachellG3800GU!!
You and friends have been such a delight to look after! We all had a great time looking after you guys. Sai said hi!!
Hope to see you all soon!

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Reviewed 25 January 2020

Visited Wadano forest hotel with a family of 4 and it was amazing! Very good service and wonderful and lovely staff!!! 🥰. We were very sad to leave!!! Breakfast was lovely, the cooks are very nice! The hotel is not far from the slopes and there is very easy access to busses into the main village! Definitely recommend!!

Date of stay: January 2020
Trip type: Travelled with family
Thank emma668423
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments, responded to this reviewResponded 7 February 2020

Dear emma668423,
Thank you so much for staying with us and all your compliments. We will strive to continue to deliver great service to all our guests. Glad that you have enjoyed your stay. We look forward to welcoming you and family back again!

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