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All reviews rental shop beds were comfortable ski slopes shuttle hakuba
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Reviewed 9 January 2020

This hotel is far from the town center so there are hardly any restaurants that are close to the hotel. Hotel breakfast is decent. Rooms size is okay but decor is dated and needs some sprucing up.

But what the hotel lacks in some aspects, it compensates in other areas such as the efficient/friendly staff, Complementary pick up and drop off, and a convenient pickup/stop right in front for the hotel for the public shuttle to the ski slopes. It's along the start of the route so you get good seats before it gets crowded.

For those skiing, the site has it's own rental shop.

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank I5684FHchrism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2019 via mobile

This hotel is fantastic although the location is a bit far from other center of attraction.
We love:
1. The complementary pick up and drop off. Just give the hotel a heads up.
2. The room view was like a post card.
3. Onsen
4. Breakfast and Dinner were fabulous.
5. Bus stop at the entrance of the hotel that ply the route to ski area.
6. Staff very attentive..answered all our queries diligently and was able to assist when my wife sprained her leg while skiing. They even call us up when we were just slightly late for our breakfast timing.
7. Lobby decor was very cosy
Things to improve:
2 pillows instead of 1 would be ideal

We will definitely stay this hotel again if we return.

Date of stay: January 2019
Trip type: Travelled with family
Thank senghockl2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

The staff at Hotel Hakuba could not do enough to help us, they were all so helpful and polite and made us feel very welcome.
We were able to call the hotel at the train station and someone picked us up. There is no pay phone at the train station, but my friend had international roaming so it was ok. The website said there would be no internet in the rooms - but there was easy to connect to and fast WiFi in the entire hotel including the rooms.
The rooms were a good size, well appointed. The Onsen baths were beautiful - the perfect way to end the day on the slopes.
It is about a 1km easy walk to a shop, it’s not in the middle of the village, but it’s not too far. There is a free shuttle service to all the ski fields in the area so that’s brilliant.
We loved it here and would come back.

Date of stay: March 2018
Trip type: Travelled with friends
Thank Emmalou288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

The rooms are quite dated and the food limited but the staff are excellent and the onsens lovely. It was very convenient as there is ski equipment hire on site and bus routes all stop here. They also offer free transfers to the train station. We would stay again.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank RosieCorlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

Stayed for 4days for skiing at Hakuba Happo Ohne in March 11th week. Before arrival. a bit concerned about the distance to ski courses. But found that a round mini-bus from / to the Hotel very reliable and convenient. Foods were good and local beer excellent. Onsen enjoyable as well. Service of the Hotel staff impressive.
Needless to say, Happo Ohne the best ski slope in Japan!!!

Date of stay: March 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank Osamu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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