Stayed for 5 nights to go skiing and thought the hotel was fantastic. We were picked up from the bus station and taken to the hotel where we were warmly greeted and at once knew we were going to enjoy our stay. Our room was a standard one but was really roomy with comfy beds, everything was so clean and the bathroom large with a nice deep bath. Breakfast had plenty choice on the buffet and you can order from a menu as well you definitely won't go hungry. We ate in the hotel 2 nights ( in the cheaper of the 2 restaurants) and the food was really good. You're taken to the ski lift every morning and collected at the end of the day and as everyone has said your boots are set out for you in the morning and your shoes waiting for you at night, but what sets this hotel apart from the rest is the staff, everyone is fantastic so helpful, always smiling, nothing is to much bother for them, they really do make you feel special. Not far to walk from a couple of restaurants if you don't want to eat in hotel.

We had 13 nights here and it was a really delightful stay. The staff were wonderful - nothing was too much trouble. They were so helpful and friendly, and they really made you feel special. By the time we left we really felt close to many of them.

The rooms were very comfortable and fairly spacious. However two negatives of the room we stayed in were that in the bathroom it had a cold tile floor (very cold) so we had to keep the bathmat and a hand-towel down on the floor to be able to somewhat comfortably use the bathroom with bare feet. Also the hot water took *ages* to come out, i.e. with it on maximum flow and maximum heat it took 1.5 minutes to get to get hot water out).

They have a wonderful shuttle service to take you up to the ski field.

There are two dinner restaurants here. The French one was just wonderful (we ate there three times) - it was quite expensive but every time we went we felt that the quality of the food and the service left us feeling very happy with the value for money. They also had a more casual dining area which we also went to three times - this was much more average quality (in terms of both the service and also the quality of the food).

The breakfast buffet was top quality with a lot of choice.

We stayed 3 nights at this lovely place. The uniqueness of this hotel is the service level of all the staffs and the ultra convenience for skiers/snowboarders. Ur ski boots will be nicely placed near the door for u and when u return , they do the same for ur shoes so u can conveniently change out. Moreover the warm welcome by Ms Okamoto everytime after we got back from our ski sessions was so heartwarming. She gave us really useful information and tips on where to ski which really benefited us greatly. We felt we were returning to a home instead of a hotel. And U dun hv to worry about lugging ur skis after renting from the shop and they do the returns for u when u leave. The courtesy transfer service they provide to some nearby popular spots is also a bliss. To add on , their half board is highly recommended . The nightly dinners were such gourmet delights that me and my husband looked forward to every night. They spared no expense to change the ingredients to cater to my dietary requirements and not just replace with some make do dish just to do the job. Oh some wild animals sightings during dinner were a bonus. Last but not least , the servers were so attentive and friendly that we truly enjoyed all our meals at the restaurant. We will definitely return!