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HIG Hotel
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Reviews (166)
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All reviewsshopping complexfood courtjunior suiteall in one placekuah townfree dutyroom was cleanour rooms were readysuitable for familieseasy access to shoppingflat tvrain showervalue for moneylow pricesmall mallpraying matporridge
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3 - 8 of 167 reviews
Reviewed 3 weeks ago via mobile

We had a short visit to Langkawi on 21-22 April. We booked the hotel and asked for an extra bed by calling the hotel. We spoke to a lady and she mentioned a charge of RM 60. We asked her to put a note on our booking. Our flight was delayed and we only reached the hotel at 11 pm.
No notes was written on our request and we had to wait to check in, we only managed to go rest around 12 due to the effort En Hasbullah. We also requested for late check out and paid extra RM100 for it.
At 12 noon on 22/4 while we were attending a function, a hotel staff called us asking why we haven’t checked out ??? We mentioned our arrangement to here.
Went back to the hotel and as I was taking a nap, housekeeping staff knocked at the door around 4 pm asking me when I want to check out? He want to clean the room.
Please train your staff to communicate with their peers, and give customers the service they required. I am willing to pay for extra but deliver it appropriately.

Stayed: April 2018, travelled with family
Thank Norlida J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

It's so easy because the supermarket is connected to the hotel. Near to a lot of places such as food court and the town. The only problem is there is no beach near the hotel but overall stay is satisfying.

Stayed: May 2017
Thank Siti2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Booked tru Agoda. Reached hotel at about 2pm...and glad that our rooms were ready although check in time is 3pm.

Room is very spacious and clean. We had connecting rooms as per request. Very comfy pillows too. The highest floor is the 8th floor. Bt jus nice to see the views around.

Breakfast spread was alright. A nice simple set up...inclusive of porridge...rice..noodles soup...fruits..bread session..egg station..fried noodles..etc. Not tooo much but im find it alright. Anywys...there are eatery stalls jus in frt of the hotel..if u were to get hungry.

Service wise ok. I wasnt expecting much...counter staff friendly. 1st day...maybe not much staffs around. We had to push our luggages ourselves to our rooms as there were no Bellboys around. And during our 1st day breakfast downstairs...there were no initiative to ask if we need help...as it was very obvious..we were looking for extra chairs and bby seat. We had to self service our own. However...de rest of the days...i gues s more staffs are there..more approachable and very attentive to us. I guess it was jus on our 1st day...

Hotel is at Kuah town. Beside the hotel is the HIG complex..and there is bazaar just in front too. Very convinient to shop. Finding carparks can be a lil difficult as there are no exclusive carparks for hotel guests...so we had to share with those who came to shop around that area.

I would choose this hotel again if I come back to Langkawi. A great place to stay at.

Stayed: March 2018, travelled with family
Thank YatiMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We didn't had any reservation. Just walk in and check-in within few minutes. We were given Rm20 vouchers to shop at HIG complex. The staff were friendly and accommodating. The room was spacious, clean and as expected, with sea view for RM188/night included breakfast for two. The breakfast spread were good. Recommended stay in Kuah.

Stayed: March 2018, travelled with family
Thank Ayshah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

This is a syariah compliant hotel at its best. The room is spacious and comfortable. The bed is also inviting with soft pillows. The best point about this hotel is it is just next to HIG Shopping Complex where you can shop for chocolate of various brands and of course, Corelle, Corningware and Visions!

Stayed: March 2018, travelled on business
Thank atiejay j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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