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Reviewed 28 June 2017 via mobile

Stayed one night en route from southern Spain to Aquitaine, France. Conveniently located, quiet room with good value/quality menu del dia. Marked 3 as requested non smoking room but was allocated smoking room - horrible stale smell. Also restaurant over charged ... put 3 menu del dias instead of 2 ... this was sorted out but not in a friendly way.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank KarenDaz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelDireccion, Director Comercial at Rey Arturo Hotel, responded to this reviewResponded 30 June 2017

Thank you for your comments. All the information is good for improving

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

Needed a hotel that was cheap and cheerful en route to France
This fit the bill
Checked in no problem
Went to the room. Good size and facilities
Then noticed the room smelt of cigarettes even though we had booked a no smoking room
They didn't have any available due to a coach full of tourists!!
Oh well
Restaurant was ok
She did try to charge us for 3 meals but soon sorted
It's ok for a pit stop !!

Date of stay: June 2017
Trip type: Travelled as a couple
Thank darrenb885
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelDireccion, Director Comercial at Rey Arturo Hotel, responded to this reviewResponded 19 June 2017

Thank you for your comments

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Reviewed 15 April 2017

The room was very clean, had good access to the motorway. Staff were very friendly, evening meal and breakfast were very good. We enjoyed it. It is ideal for a stopover on the way to or from Bilbao. We will definitely stasy there again.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jean S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelDireccion, Director Comercial at Rey Arturo Hotel, responded to this reviewResponded 25 April 2017

Thank you for your comments

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Reviewed 8 February 2017

Could do with a bit of TLC (tender loving care) however the staff were very pleasant patient and helpful. The room was comfortable and clean if a little tired. But excellent value for money and considering it is just off the motorway very quite. Didn't eat here as it was a flying stop over but the food looked nice. Very welcoming atmosphere.

Tip do not book private parking we did the drive into it is horrendous. 90 degree (no kidding) bend and you can see how many times the walls have been hit. There is a big outside free car park and I am sure considering it is off a motorway in the middle of no where and lots of lorries your car would be perfectly safe.

Room tip: Excellent stop over hotel not sure if there is much around to visit.
Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 862elainev
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelDireccion, Director Comercial at Rey Arturo Hotel, responded to this reviewResponded 9 February 2017

Thank you for your comments

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Reviewed 4 October 2016 via mobile

Very clean and comfortable. Excellent breakfast. Friendly staff. Nice food options for dinner. Perfect for overnight stay if driving through. Easy to find, park and good value. Quiet room. Good hot water. Very happy

Date of stay: October 2016
Trip type: Travelled solo
Thank GA-UK20192
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelDireccion, Director Comercial at Rey Arturo Hotel, responded to this reviewResponded 28 October 2016

Thank you

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