We have used this hotel on numerous occasions, and booked it months ago for our return trip from Santander! We arrived today very tired, and where told that we couldn't stay as they had no water,funny that there were articulated loftiest r the cyclists that were staying. They changed us to another hotel despite complaining we were given instructions on how to reach this hotel, we were given the completely wrong directions and after one hour and a half returned to the hotel after much complaining and asking for our money back , they sent lady out of the office to show us the way,, she took us down all these back roads to a. Hotel we had stayed at previously and weren't happy with , it had no aircon and there was a fuss over our breakfast which we had booked!!!! I think that this hotel should hang its head in shame, as it is now fully booked why not tell truth!!!!!