I highly recommend this hotel and their restaurant! My grandma has lived most of her life in Mir (now living in another town nearby) and thats why she wanted to celebrate her 85th birthday in Mir. We learned that there is a new restaurant and wanted to try it. And never regretted it! I have called in advance and ended up with administrator Ekaterina, who is a great professional! She is not only about business but really cares about customers. We received a special discount for my Grandma's Birthday and also discount on room, which is very pleasant! Ekaterina helped us create the rational menu for the dinner and also ensured that my grandma's room will be always warm (this is a big deal for an old person, who has problems with legs). She was also eager to answer all the questions we had on the phone. She has also ensured my grandma got a room on the first floor with a shower and not bathtube. On the big day, when my grandma arrived everything was ready - table, room. She and her friends were given a tour around hotel and restaurant by another administrator (as far as I know). The dinner was very good - everything fresh and well cooked. The only problem was with food in pots - potatoes there were a bit undercooked, not a big deal, but still. The room was clean and warm, new furniture,...I highly recommend this hotel and their restaurant!
My grandma has lived most of her life in Mir (now living in another town nearby) and thats why she wanted to celebrate her 85th birthday in Mir. We learned that there is a new restaurant and wanted to try it. And never regretted it! I have called in advance and ended up with administrator Ekaterina, who is a great professional! She is not only about business but really cares about customers. We received a special discount for my Grandma's Birthday and also discount on room, which is very pleasant!
Ekaterina helped us create the rational menu for the dinner and also ensured that my grandma's room will be always warm (this is a big deal for an old person, who has problems with legs). She was also eager to answer all the questions we had on the phone. She has also ensured my grandma got a room on the first floor with a shower and not bathtube.
On the big day, when my grandma arrived everything was ready - table, room. She and her friends were given a tour around hotel and restaurant by another administrator (as far as I know). The dinner was very good - everything fresh and well cooked. The only problem was with food in pots - potatoes there were a bit undercooked, not a big deal, but still.
The room was clean and warm, new furniture, beds, etc.
The only unpleasant accident was in the morning. I have ordered a breakfast to my grandma, that should include fruit salad and cottage cheese pancakes (syrniki) and i told her what she should expect. When she came to the restaurant the young waitress (we don't know her name) asked her if she would eat cabbage salad... My grandma answered that she is expecting fruit salad and not cabbage and that she would like to see what else is included in breakfast. From the menu she could see what else is included and asked for it then. The waitress still tried to fool my grandma by telling that she can get only orange juice, which was not the case in the end. My grandma is an old lady, but lady and very smart, so in the end she told the waitress to bring everything she is supposed to get and in the future to behave differently. So in the end the breakfast was served by the chef herself...Who was very polite and friendly. What I am trying to say is that even though people are old, one should still serve them really well and not try to fool them around, because there are always people behind their back, with who you can have problems)
Otherwise the stay was really good and I can highly recommend the place!More