Dear Client,
We thank you for staying at Cap au Leste.
We are sorry to hear your bad experience in the outfitting but we thank you for your comment because it allows us to readjust the points that you list and you shouldn't have met.
As for Wifi or TV, we chose to favor the "in the middle of nature" and limit access to electronic devices in order to enjoy the most of your stay and be totally out of the ordinary. We know that today it is an ubiquitous service in the hotel industry, that's why we have wifi and TV in the main lodge.
Concerning the restaurant, our chef offers a unique menu in the evenings as he cooks with fresh and local products, so the menu depends on the season and the arrival of the regional products as indicated on the menu or website.
However, if the customer does not want to eat what is on the menu because of an allergy or taste, we always offer an alternative at the customer's request.
All this information is given to you by the reception.
We invite you to send us an e-mail to contact@capauleste.com in order to know your dates of passage and your room so that we can make back this information to the concerned services and readjust some points.
We hope to see you again to show you the quality of our services. Indeed the outfitting is a place which has to be friendly and welcoming so that the travelers relax and enjoy the view of the Fjord and the Saguenay nature. It's essential for us to answer customer's needs, whether it concerns the quality of service, restaurant, reception, information or activities. We want our guests to leave with a pleasant memory of their stay.
So we hope to show you a service that matches our 4-star outfitter.
Have a good day !