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Ankur Goyal

Superb Service

5.0 of 5 bubblesReviewed 2 Jul 2022
specially wanna to mention about front office team Mr Pravesh and Ayush , Sakina really helped for our check in experience first we took one bedroom appartments but we need ground floor room as they have high occupancy but they gave us ground floor room and my brother has recommended this property to me and it's really wonderful experience and will definitely recommend this property and front office team work we are really appreciated to all staff whose helping for our best memorable stay and at the of check out he met us Mr Lawrence and Pravesh like our family members we satisfied .

food is delicious and staff service is good everything is wonderful will visit again here.
Date of stay: July 2022
Trip type: Travelled as a couple
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        Reviews (30)
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        4 - 9 of 30 reviews
        Reviewed 14 April 2022 via mobile

        Great location, in Tapovan area close to Laxman Jhula . Stayed in the hotel for a day. Very spacious room, well sanitized & equipped with required amenities for a comfortable stay. Even washroom is very clean & tidy.
        The front desk staff is very cooperative & helpful .
        Room & restaurant service is simply matchless .
        I recommend stay at this hotel to all visitors

        Room tip: Rooms on the front side at 2nd & 3rd floor.
        Date of stay: April 2022
        Trip type: Travelled with family
        Thank X7964NYarunk
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 22 December 2021 via mobile

        Most memorable stay at this property. Humbleness and hospitality is the biggest asset of the owner Mr. Kamlesh (Owner) and Mr Rakesh Negi (Manager).

        Hotel rooms are exceptionally clean. Staff is too cooperative. Food quality is super best. Food is homely food and not typical hotel type food cooked up with 8 days old gravy.

        Rates are best matching rates. Initially i thought I am paying too much. Then visited outside and checked room quality and rate. Too my surprise, this is the best rate and standard of hotel i have secured in Rishikesh. You don't have to really negotiate.

        If you are travelling with family or planning to send old age parents - just book this property. It's a end to end package. They will provide all information, arrange cab for us at reasonable rate.

        Mr Negi is reachable at 9737980990

        Thank you

        Date of stay: December 2021
        Trip type: Travelled with friends
        Thank Yovarma
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 8 November 2021 via mobile

        During my 4 days stay in Rishikesh, I stayed in Delight Inn - The Shivaay hotel and it was a wonderful experience.

        Firstly, humility, courteousness exhibited by Ravi, Rakesh who are managing this property and also the owner of the hotel (Chetan) was truly laudable. They are genuinely living and practicing the famous Indian method of hospitality of Atthiti Devo Bhava.

        Hotel is close to the most frequently visited place of Lakshman Jhula. Just 5 mins walk. This place has a parking for car.

        Importantly - clean, hygienic room and toilet. The room and toilet are spic and span. The linens and sheets are clean and a very comfortable, cozy and a stay under hygienic conditions which is extremely paramount from health and safety standpoint.

        Over and above this, the food (although the portions and servings could have been better), however, is delicious and reasonably priced. I had my dinner at the hotel itself and this was much better than eating out in other standalone restaurants which are plenty in the vicinity.

        Overall, excellent stay and a good VFM proposition and would definitely recommend from my side. I'm going to be choosing this place each time during my next visits to Rishikesh for sure!

        Kudos to Ravi and Rakesh and keep doing this wonderful job and best wishes!

        Date of stay: November 2021
        Trip type: Travelled solo
        Thank parikbha
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 12 October 2021

        Hotel staff behaviour is too good. Very polite and considerate. I have visited with my 3 yr old kid and wife. Mr. Rakesh Negi and Chetan Singh offered best of the hospitality whether it is less spicy food for kid or any special demand for kid. Good quality and tasty food. The best and unique feature of this hotel is its terrace where you can really enjoy the evening breeze or morning discussions with your loved ones.

        Date of stay: October 2021
        Trip type: Travelled as a couple
        Thank amitgupta52
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 9 February 2021 via mobile

        Just close eye and book it. It's cheap and yet nearly provides 4* hotel services. Rooms are superb. Lift is superb and specious. Owner and Caretakers are very helpful. We booked 5 rooms for my family. If you are couple/friends, take room situated on tarrace. Tarrace is the best part of stay with huge mountain view and windy experience. Its nearby Laxman zula. Go for it.

        Date of stay: February 2021
        Trip type: Travelled with family
        Thank realhardik
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Chetan Saini, Marketing at Hotel The Shivaay - Delight Inn, responded to this reviewResponded 11 August 2021

        Thank you hardik ji

        For writing amazing about us, we are glad to host your family and Guests like you.
        Our Team is looking forward to host you again.

        Happy Travelling
        The Shivaay Team

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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