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sumitscientist
New Delhi, India

Staff us Excellent but property is not worth it!

2.0 of 5 bubblesReviewed 31 Dec 2018
We booked 3 rooms in this hotel. Rooms were smelly and need lots of work. Very low light in the rooms. This hotel really need up-gradation. Staff is really friendly and I gave one extra star because of staff. They are really helpful.
We booked one room at the price of around Rs 3500 per night which is very high for this kind of property.As per the rooms, price should not more then Rs.1500 per night. I would not recommend this hotel for this kind of price.
Date of stay: December 2018
Room Tip: There are no good rooms in this hotel. All are dirty and smelly rooms.
Trip type: Travelled as a couple
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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      Reviews (30)
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      All reviews booked rooms memorable stay laxman jhula recommend this hotel wonderful experience rishikesh property washroom mr
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      15 - 20 of 31 reviews
      Reviewed 4 December 2018

      Nice hotel for family, I came here with my wife and my brother's family... Very supportive staff.. food is nice. This hotel has own parking place and very near to laxman jhula. All visiting destination are very close from this place. We enjoyed a lot in rishikesh. Thank

      Room tip: Montain view
      Date of stay: December 2018
      • Trip type: Travelled with family
        • Value
        • Rooms
        • Service
      Thank Manu1090
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 3 December 2018

      Rooms: Clean, cozy
      Location: Perfect, near Lakshman Jhula and Jumpin Heights booking office from where most of the activities (Rafting, bungy, etc) can be done.
      Food: Awesome. Tasty.
      Staff : co-operative
      All in all best place to stay in Rishikesh @ this rate.

      Room tip: all rooms are good
      Date of stay: November 2018
      • Trip type: Travelled with family
        • Location
        • Cleanliness
        • Service
      Thank Santoshtib
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 27 November 2018

      I stayed at Hotel The Shivaay on 16th Nov. It is very near to Laxman Zula. Rooms were clean and well maintained. Food quality was good. Most important thing is all staff members are very helpful and cooperative. Gift of Ganga Jal, while checking out, was heart touching gift.

      Date of stay: November 2018
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      Thank Ravindra G
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 10 October 2018 via mobile

      The best thing in the hotel is the staff. Very helpful, friendly and smiling. Give a good feeling. The rooms are clean and good. The hotel is near laxman jula but quite.
      I stayed there for 6 days. Harsh the manager and the staff also kept my things when i left for 2 days and helped me with a texi.
      Recomend.

      Date of stay: September 2018
      Trip type: Travelled solo
      Thank meit8
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      THESHIVAAY, Owner at Hotel The Shivaay - Delight Inn, responded to this reviewResponded 10 October 2018

      Thank you for your encouraging Feedback. We would love to host Guests like you always. You also have co-operated with us during your stay. Well mannered ready to solve any unforeseen problems. We wish you good luck.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC
      Reviewed 14 September 2018 via mobile

      The accomodation is superb..also the food is awesome..overall it was good trip.The facilities of hotel were excellant.room was neat and cleaned..even washroom was well maintained and cleaned...we enjoyed the aarti near Triveni ghat in the evening ...lakshman jhoola view was superb.

      Date of stay: September 2018
      Trip type: Travelled as a couple
      Thank kaurarshu28
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      THESHIVAAY, Owner at Hotel The Shivaay - Delight Inn, responded to this reviewResponded 1 October 2018

      We are happy to know that you liked our services. we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and I would seek your continuous support and love. . Have a great day ahead :)

      Regards
      Hotel The Shivaay Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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