We booked the picnic with Santa.

Cold cheap Mince pies in plastic wrapping on arrival.

Carriage poorly decorated and no atmosphere on the train.

Food for 3 including a child was like the kind of food you would get from Iceland. Nasty looking pastries and sandwiches poor.

Very disappointed after spending £82 for three. The gift included a cheap plastic knitting set for 6+ when my daughter has just turned 5. My partner and I couldn't even figure it out. German writing on the box?!

Never again.. we will stick to the polar express next time.!!!

Being a key worker I was so looking forward to this treat for us all.

Avoid at all cost.!!!

Boring, short train journey, with a long stop in the middle of a field near Embsay with nothing to do or see. Children constantly asking why the train isn't moving as the journey itself, in total including return, is only about 30 minutes, the rest is sitting and waiting in various places. We did the Halloween special and whilst I think they tried to create entertainment, it just wasn't professional and didn't quite come off. There are many other, far better train journeys within 30 miles of this one and much more worth the effort - try the East Lancs Railway - that's worth a journey...

What a lovely experience on a wet and cold day. We were on the "afternoon tea" train. We sat in the first class carriage at the rear and was served a really fresh and scrumptious afternoon tea by a delightful young lady called Amelia. Thanks to all the staff for a pleasurable journey.