Very pleasant hotel to stay in.
Location is great because it's in the direct city center!
Since we were staying in January, I have to say that the room was very warm!
Our room had a balcony with a beautiful view of the monument in the city square.
As well, is very convenient for the smokers or just to get a bit of fresh air.
The room amenities are good, however minus is the lack of iron in the room which I consider an essential, as well as the bottled water and the kettle for some coffee or tea in the morning.
The room was cleaned every day and towels were changed regularly.
There was no room service menu so you don't really know what can you order.
Also they should have a room service 24/7.
When ordering from the restaurant that is located at the top of the hotel(which is a part of room service) they are often busy and redirect you to the hotels cafe which I find a bit unprofessional. If there are any celebrations in the hotels restaurant, you can not even get the food or you will wait for it forever.
Also, when there are celebrations in the restaurant, forget about resting and sleeping because the noise is huge. Minus for that as well.
Wi-fi in the room was not that great, it was slow.
Parking in the hotel is free however small.
Even though is in the city center still do think the rooms are a bit overprized honestly.
Staff is nice and welcoming, very pleasant!
Overall, apart from the above things missing, which I mostly give for improvements, this is one of the best hotels to stay in Kraljevo!