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2 - 7 of 158 reviews
Reviewed 5 February 2020 via mobile

Spacious and clean. Very convenient location in Grand Hirafu - walk to shops and restaurants. Great for family. Fair price comparing to other accommodations in this area. Me and kids enjoyed the staying here.

Date of stay: January 2020
Trip type: Travelled with family
Thank amymai2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AkazoraF, Guest Relations Manager at Akazora, responded to this reviewResponded 9 February 2020

Dear Amymai2018,

Thank you for sharing your review with us following on from your recent stay at Akazora in Niseko, Japan. We are happy to hear that you and your family enjoyed your stay and that the price and location were convenient for you.

We look forward to seeing you return soon!

Warm regards,

Paula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2019 via mobile

Great location and excellently appointed apartments. They think of everything from a washing machine including the washing powder to all the kitchen stuff you might need. The flats are nicely decorated, very clean and very comfortable. They are also really big, plenty of space for all your stuff. The lockers are large, warm for your ski gear and the bus stops right in front of the building. The location couldn’t be better for bars and restaurants as well. This was so much nicer than being in a hotel. Highly recommended!

Date of stay: March 2019
Trip type: Travelled with friends
Thank NSDLondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AkazoraF, Guest Relations Manager at Akazora, responded to this reviewResponded 19 March 2019

Dear NSDLondon,

Thank you for sharing your review of your perfect stay at Akazora this winter season. We are happy to hear that our accomodation has met your expectations in terms of facilities and location.

We hope to see you again in Niseko very soon!

Warm regards,

Paula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2019

We were fortunate to have spent 5 nights in the wonderful Akazora Apartments, Niseko.The accommodation is in a central location right in the heart of beautiful Hirafu ski village. There are a great selection of ski rental stores, shops, dining options and supermarkets, all within a few minutes walk of Akazora.There is a bus stop only a few steps away, that enables guests to easily reach all of the surrounding ski fields by the very efficient and regular shuttle service or you can easily walk to Hirafu in a few minutes.

MnK Resorts & Hospitality manage this property and I cannot speak highly enough of their staff . Ski Rentals, transportation, lift passes, transfers, day tours, grocery's and so much more, can all be arranged prior to arrival or the team will help arrange these for you when you are here. The team from MnK are a pleasure to deal with and they go above and beyond with their friendly and helpful service.

If you are looking for ski hire or great coffee -the service and coffee offered by Rhythm is outstanding ! Rhythm go above and beyond to ensure that you receive personal assitance and great care when being fitted with quality rental gear. Special thanks to Martin - for all the assitance that he gave to two Aussie travellers.

Whilst this was our first visit to Niseko , it definitely won't be our last. You cannot beat the location ,facilities or services offered by Akazora and thank you to the team of MnK for making our stay so special.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank RobynSydney
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AkazoraF, Guest Relations Manager at Akazora, responded to this reviewResponded 16 February 2019

Dear Robyn,

So glad to hear that your first ever trip to Niseko has been an enjoyable one and that your accommodation at Akazora was a factor in this.

Being located in the heart of Hirafu ski village, definitely has its advantages and we are happy to know that you were able to enjoy the close proximity of the restaurants, shops and bus stop location.

Here at MnK, we aim to ensure that all our guests have an amazing ski holiday and part of this is the fact that we take our time when we book guest services and winter activities for our guests. We work in collaboration with the best ski rentals providers in Niseko, Rhythm being one of them, therefore we are happy to know you had a good experience with them.

We are looking forward to welcoming you back in Niseko in the near future. If you do have any questions regarding your next trip, please feel free to get in touch with us. We are happy to help!

Warm regards,

Paula

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Reviewed 11 February 2019

My husband and I have stayed at the AKAZORA for 6 of the 8 years (consecutive) we've been skiing in Niseko. We love it so much we now consider it our other home. We have had family & friends stay at different times with us there in various apartments and they also are very impressed. Just for the record, if ever we do have an opportunity to purchase real estate in the Hirafu area we would without a doubt secure an apartment in this building. The AKAZORA has all the conveniences needed to ensure a great stay weather you go with family, friends or as a couple. There is an elevator that goes from the top 3rd floor down to the basement where there is a secure heated drying room with separate full size storage lockers so your gear is secured and just outside the door is the underground carpark. The building has a concierge that operates from early morning until 10pm to which the main foyer sliding doors are then only accessible with a key only upon entering. The front desk team have changed a few times over the years and each time they have been fantastic, always ready to answer questions and help out where they can. We were greeted this year by the lovely and effervescent Ioana who's beaming smile always made you feel welcome and relaxed as did the rest of the team members (John, Arisa & Ryu). All apartments are spacious throughout, well appointed and have huge beds that are more on the firmer side of comfortable. The rooms are extremely clean and housekeeping is of a very high standard. They have the BEST clothes airer stand thingy that holds heaps of clothing etc. All apartments have a washing machine that's situated within the little drying room just inside the front door. A Shuttle stop is right outside and the AKAZORA is perfectly located to most things incl shops, restaurants, bars, ski hire, and even the ace family quad is a short 5 min or so stroll away. On the cons side of things they have changed the sofas from last year and they are on the very small and uncomfortable side. The bathroom could benefit with a few more hooks for towels and robes and the shower in apartment GO3 leaves a lot to be desired as not only does the force of the water make the shower head misdirect itself but it feels like you are being bombarded by a hundred tiny needles at lightning speed "owch"!!! As far as TV goes, there is no Netflix or the like which would be an even bigger draw card especially on the rest days from skiing etc. Aside from those few personal quirks we love the AKAZORA so much that we are again looking into booking at least one of the apartments again for 2020. Although I consider myself to be an extremely picky/perfectionist I feel there really is very little to disappoint if at all with the AKAZORA, and we highly recommend you give it a try for yourself.

Room tip: Room GO3 has no view out of the windows except for a very high concrete wall but you do only get what you pay for.
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Delski16
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AkazoraF, Guest Relations Manager at Akazora, responded to this reviewResponded 16 February 2019

Dear Delecia,

Thank you very much for sharing your long term travel experience with MnK at our Akazora apartments here on Trip Advisor. We’re happy to hear that you keep returning to MnK each year. Even more, the fact that Akazora is your other home away from home means a lot to us!

We love to read the fact that despite our staff changing over the years you were greeted with the same warmth and professionalism each season, this is something we put great effort into and we’re glad that it shows.

The apartments at Akazora are modern and designed to cater to all of our guests needs.
Thank you for highlighting your preferences during your stay, each year we aim to improve our accommodation and guest services, so we will take your points into consideration. We hope to pleasantly surprise on your next visit.

Furthermore, we are very much looking forward to welcoming you back next season!

Warm regards,

Paula

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Reviewed 25 January 2019

We had a wonderful stay here. Great accommodation, walking distance to restaurants, with the shuttle bus stop right outside. The extra amenities such as the ski lockers and washing machine made our stay seem like home. However the highlight of our holiday was the staff who each day greeted us with a warm welcome and were always on hand to assist us with our queries. Thank you Arisa, Ryu, Ioana and John! We'll be back

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Danielle B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AkazoraF, Guest Relations Manager at Akazora, responded to this reviewResponded 29 January 2019

Dear Guets,

Our team here at MnK would like to thank you for the wonderful review and for sharing your experience whilst staying at our Akazora apartments.

It is very important to us to know that you have enjoyed your stay and that our staff was accommodating and helpful so that your stay was a memorable one.

We are all looking forward in welcoming you back next season!

Warm regards,

Paula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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