Had a pleasant stay at Chatrium Niseko. Food was amazing, service was great because everyone was so friendly and knowledgeable. This place is definitely worth every penny spent. Would definitely come back!More
- Free Wifi
- Free parking
Had a pleasant stay at Chatrium Niseko. Food was amazing, service was great because everyone was so friendly and knowledgeable. This place is definitely worth every penny spent. Would definitely come back!More
Show lessDear Jplovetotravel123,
Thank you for your positive review regarding your stay at Chatrium Niseko. We are glad that you enjoyed your holiday with us. We appreciate your positive feedback regarding the food and service and hope to welcome you back again very soon.
Remarkably yours,
Novea Tan
Assistant Hotel Manager
Glad to have stayed here, a combination of the perfect location and excellent service made the trip unforgettable. The customer service was one of the best. They also had some of the nicest facilities with a modern touch.
Overall, would definitely love to come back!
Dear Mr Roan,
Thank you for your wonderful feedback regarding your stay. We are glad that you enjoyed the location, our facilities and especially our service.
We would love to have you back very soon.
Remarkably yours,
Novea Tan
Assistant Hotel Manager
I recently stayed at the Chatrium Niseko for a mixed business and leisure trip to Niseko. It was my first time staying at the property since Chatrium took over the management of the accommodation. Chatrium Niseko is located right in the centre of the village, walkable to everything essential, large sized rooms/units, modern facilities, very clean and well maintained. The onsite Chatrium team were great, very helpful with up to date news and recommendations, welcoming and friendly and a diverse team with good local knowledge. Really good facilities in the building (Gym, Cafe/Deli, Restaurants, ATM, Ski Rental, Parking) and a very solid option for families, large and small groups, would highly recommend a stay here.
Dear Mr Ewan,
Thank you for your positive review of Chatrium Niseko.
We are glad that you were pleased with the location, facilities and onsite Chatrium team. Thank you for taking the time to detail everything that made your stay a memorable one.
We hope that in the very near future, we can welcome you back again to Chatrium Niseko.
Remarkably yours,
Novea Tan
Assistant Hotel Manager
I had a wonderful experience here. Every staff member I encountered, from the valet to the check-in, to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Dear Ms Sally,
Thank you for your wonderful review of Chatrium Niseko.
We are glad that our staff from valet, check in and housekeeping made your trip an enjoyable one.
Thank you for recommending us to your colleagues and we hope that we can welcome you to Chatrium Niseko again very soon.
Remarkably yours,
Novea Tan
Assistant Hotel Manager
Stayed at Hyatt House for 10 days late January to early February 2020 , from the moment we arrived the place was fantastic , the staff could not be more helpful , professional and friendly. Our room was ready early , which was great after the trip from Oz , the room itself was immaculate, modern and self contained . 2 bathrooms , 2 bedrooms , lounge and dining area and modern kitchen . Nice views of the village and ski area beyond . There is a complimentary shuttle to and from the lifts and a smaller van which dropped us to the station when we left . The Ace Family lift is only a 5 or 6 minute walk anyway . We had a car and there is free parking available onsite . Breakfast was included and was great , and changed daily . We also ate at the restaurant one night and that was also very good. Just outside the main front door and part of the building is a cafe with the best coffee in Niseko . Will definitely stay again .
Dear John
Greetings. Thank you for sharing your feedback and stay experience that is indeed rewarding and provides us with a fresh incentive in our continued endeavors.
Should there be anything else we can be of your assistance for planning your 2020-2021 snow holiday, please feel free to let us know.
Once again thank you for your visit and we all look forward to welcoming your family back soon.
Yours
This place is pure luxury, staff were very attentive and friendly and accommodating to our needs. Staff went above and beyond by ensuring we all had a great holiday. If we needed to go somewhere slightly out of the way they offered the private shuttle to get us there. We would definitely stay there again!
Dear Francub
Greetings.
Thank you for your stay with us and sharing your feedback that provides us with a fresh incentive in our endeavors.
Should there be anything else we can be of your assistance for your next snow holiday, please feel free to let us know.
Once again thank you for your stay and we look forward to welcoming you and your family back for next snow season.
Yours