I know it's cliche, but 5 stars is not enough! Kimamaya came highly recommended to me by a friend who stayed there in January 2023. Naturally I wanted to check out the reviews, and they reinforced everything my friend had said and more. There is a good reason for that - Peter and Haruka go above and beyond to provide the most OUTSTANDING service and hospitality ever experienced.
If you think it, they organise it. Even if you don't think it, Peter and Haruka will be on hand to recommend and assist wherever possible. The communication via the What's App group was great, not only for the getting dropped off or picked up from the ski resorts, but also for dinner recommendations and reservations that Peter or Haruka would do during the day while we were on the snow.
The breakfasts were super tasty with a good variety and would keep us full and going until dinner. On the day we were leaving Peter and Haruka organised croissants, coffees and salmon, cream cheese and avocado bagels for the early morning bus trip to the airport.
The onsite onsens were a treat and the lounge area welcoming and comfortable to relax in with a tasty beer post a day snowboarding!
Special shout out to Osaka San who was always available to drop us off and pick us up from the ski resorts.
Cannot express just how great everything was, and can't recommend Kimamaya enough! Everybody deserves a bit of Kimamaya hospitality and experience in their life!! Thanks again to the team at Kimamaya and can't wait to come back.