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Lois T
Singapore, Singapore
Kimamaya - can't wait to return!
5.0 of 5 bubblesReviewed 6 Jan 2019
Kimamaya came highly recommended by my friends, who said "you won't regret it, Peter is this... Peter is that..Kimamaya has this...etc". There are so many luxe boutique hotels in Niseko. In this case, it's the people (Peter and Haruka) who elevate the experience and stay up a notch. Great service makes all the difference! Peter and Haruka made our stay fantastic and memorable! We will return to Kimamaya end of 2019 for sure. They are so friendly, chatty and always happy and cheerful (even in the blistering cold).

We stayed in the Loft room, 2 adults with 2 kids under 8 years old.

From the start, Peter and Haruka sent us speedy email replies with great food suggestions and activities. When we arrived, we were made so welcome in this cosy little house. The decor and color scheme was soothing, stylish and modern. Dark greys and warm woods = perfect!

Cleanliness and amenities = spot on. The KINTO water flasks were beautiful ( not that important to most, but I feel that they were so aesthetically pleasing).

Breakfast every morning @ The Barn next door was delish! the staff were so happy and pleasant. They have a suggested menu of breakfast dishes, which were all cooked so well. We could customise the dishes as we liked and helped ourselves to the salad, fruits and cereal spread on the long table as well. The green smoothie was so delish. The staff remembered our drink preferences and could anticipate our choices for the next morning. Coffee and tea were plentiful and made to order, we must have had so many drinks.

Mr. Osaka-san was our very kind and efficient driver. He speaks little English but was so pleasant and always so patient with the kids. Kimamaya offers a pickup and drop off service to the ski slopes, so we could just hop on the van and reach the slopes in under 3 mins, without having to lug our equipment on what would have been a 20mins walk. The hotel offered us the free use of a local mobile, which we could use to call any local numbers. It wasn't really necessary as Peter and Haruka helped us with all restaurant and airlines queries as they are both proficient in English and Japanese.

The mattresses and pillows were so comfortable. The room ambience was cosy, heating was perfect ! Lots of cabinet storage for us to store our bulky items neatly as we stayed for 6 nights.

Peter and Haruka shared tips with us on the restaurants, ski equipment rental, ski conditions, Gosnow, everything! So useful and made our daily schedule so smooth.

The kids' room at the basement had more than enough toys, nintendo wii games and books for our kids. Clean, neat and functional, it was hard to drag them away.

The room rates were not cheap, but we feel that Kimamaya offers great value! The quality of stay, the people you meet, and the great food quality at the The Barn helped contribute to a great Winter family holiday experience - and that's most important!
Date of stay: December 2018
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Reviewed 26 December 2018 via mobile

Absolutely great, service from Peter and Hakura is impecable, facilities are spotless, and the bed and pillow in particular, and the room and the bathroom are great. Location also good, wallking distance from everywhere.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank 785JorgeC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2018 via mobile

We were blown away by our stay at Kimamaya. The personal service that Peter, Haruka and the team provided was a game changer and really made our stay special.
Restaurant reservations, mountain guides and returning forgotten belongings, nothing was too much trouble!
Peter arranged for me to go touring with a fellow guest and some new mountain guides, which was far more fun that going alone!
Kimamaya is perfectly located in town, close to the action of restaurants, bars and ski shops.
The hotel is set up similar to that of a chalet in Europe, with a cosy living area, honesty bar, breakfast and drop off and collection to and from the Mountain included, it’s the small details that make all the difference.
I wouldn’t stay anywhere else in Niseko if I returned and I look forward to recommending to my friends for their trips to Japan.

Date of stay: December 2018
Trip type: Travelled with friends
Thank yazzlar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2018 via mobile

This is our third visit, but with family. The team and place is still as charming as ever. Even though there are tons of other new places opening up, we still love the place for it caters to just that few couples/family. Our kids absolutely love the play room. We are pretty spoilt by the dry room that keeps our ski gear and clothes clean and dry every day. It is hard to stay elsewhere unless it comes with a perfect dry room, simple yet flavorful breakfast with good coffee, pick up service to ski lifts, loft unit and yes, this place comes with Netflix as well! It’s a hit with the kids and our folks!

Date of stay: February 2018
Trip type: Travelled with family
Thank nanaandhertwoboys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2018

We had a fantastic stay at Kimamaya - definitely the best hotel we stayed in in all of Japan! Peter and Haruka were very welcoming, and they dropped us off for our onward transport after our stay (even though the bus stop we needed was not nearby!) We loved the private onsens in the hotel, and the excellent breakfast too (I had poached eggs with smoked salmon, and a great toffee latte). We also appreciated Netflix in the rooms in the evenings (we watched a new series that we are now finishing at home). Very comfortable lounge too. I could not recommend Kimamaya any more highly - if you are considering visiting, definitely do!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Robin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 May 2018

We spend 4 nights at Kimamaya and it was just perfect. Peter and all the other people here made our time a dream. Peter give us a lot of tips for restaurants in the area. The room and the hotel (bedrooms in total), in general, were nicely decorated and very calm. We had access to the breakfast at the restaurant next door. Bath time was available after a ski day, very relaxing. They were very helpful to drop us off us and pick us up for our ski days. I would highly recommend this hotel, try the bar not too far with the little red door, a must!

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Voyage_Voyaaage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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