Absolutely great, service from Peter and Hakura is impecable, facilities are spotless, and the bed and pillow in particular, and the room and the bathroom are great. Location also good, wallking distance from everywhere.
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We were blown away by our stay at Kimamaya. The personal service that Peter, Haruka and the team provided was a game changer and really made our stay special.
Restaurant reservations, mountain guides and returning forgotten belongings, nothing was too much trouble!
Peter arranged for me to go touring with a fellow guest and some new mountain guides, which was far more fun that going alone!
Kimamaya is perfectly located in town, close to the action of restaurants, bars and ski shops.
The hotel is set up similar to that of a chalet in Europe, with a cosy living area, honesty bar, breakfast and drop off and collection to and from the Mountain included, it’s the small details that make all the difference.
I wouldn’t stay anywhere else in Niseko if I returned and I look forward to recommending to my friends for their trips to Japan.
This is our third visit, but with family. The team and place is still as charming as ever. Even though there are tons of other new places opening up, we still love the place for it caters to just that few couples/family. Our kids absolutely love the play room. We are pretty spoilt by the dry room that keeps our ski gear and clothes clean and dry every day. It is hard to stay elsewhere unless it comes with a perfect dry room, simple yet flavorful breakfast with good coffee, pick up service to ski lifts, loft unit and yes, this place comes with Netflix as well! It’s a hit with the kids and our folks!
We had a fantastic stay at Kimamaya - definitely the best hotel we stayed in in all of Japan! Peter and Haruka were very welcoming, and they dropped us off for our onward transport after our stay (even though the bus stop we needed was not nearby!) We loved the private onsens in the hotel, and the excellent breakfast too (I had poached eggs with smoked salmon, and a great toffee latte). We also appreciated Netflix in the rooms in the evenings (we watched a new series that we are now finishing at home). Very comfortable lounge too. I could not recommend Kimamaya any more highly - if you are considering visiting, definitely do!
We spend 4 nights at Kimamaya and it was just perfect. Peter and all the other people here made our time a dream. Peter give us a lot of tips for restaurants in the area. The room and the hotel (bedrooms in total), in general, were nicely decorated and very calm. We had access to the breakfast at the restaurant next door. Bath time was available after a ski day, very relaxing. They were very helpful to drop us off us and pick us up for our ski days. I would highly recommend this hotel, try the bar not too far with the little red door, a must!
We loved our first stay at Kimamaya this past February 2018 with our two boys, aged 5 and 10. The two story bedroom (with kids beds and little private den upstairs) was great and gave us the space we needed; and the small boutique hotel feel really made Kimamaya a home away from home. The staff was attentive and helpful, suggesting and booking dinners for us, but also super accommodating when we wanted to have a take away pizza 'at home' and suggested we should relax in the bar area ... the lovely bottle of sparkly wine we had with it, made it a wonderful, relaxing evening. We also found the central location of the hotel brilliant. We had previously stayed in ski in/out places in Niseko and were a little reluctant about having to take the Kimamaya shuttle bus to the Hirafu Gondola and back every day. But this turned out to be a non event and very efficient; we were given a phone to call and our taxi arrived within a few minutes later. Also loved the in-house massage/SPA and wished I had booked earlier and a few more slots! Will most definitely book them in advance next year!!! So yes: we definitely plan to go back to Kimamaya in 2019. :-)
