I stayed at the Kimamaya hotel for 10 days in February. The hotel itself is a beautiful as the pictures show. Everything is cozy and comfortable. The dry rooms for ski equipment and clothes was great to have and had all our gear dry and warm at the start of each day. The private onsens were perfect for soothing aching legs. Breakfast and dinner at The Barn were excellent.

What really makes this hotel special, though, is the staff. Peter and his team were INCREDIBLE. They are so friendly and excited to help your stay be great. They helped us with transfers from the airport, dinner reservations, bus tickets to other ski hills in the area, and every little detail you can think of. They immediately new us all by name and picked up on our preferences quickly. Just genuinely good people.

Can't wait to stay here again!

This hotel makes you feel at home, the rooms are spacious and luxurious, the lounge very warm and charming and the staff led by Peter is all about providing you with a personalised service. They offer service to take you to the slopes with a mobile phone to be picked up when you finish your runs. They are extremely well connected and will help you with your dining booking as well as guiding. The Hot bath is special and the massage fantastic. You will also enjoy the weekly welcome drinks with great stories shared by the guests. Best place to stay in Hirafu by far.