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“NICE FLIGHT”
Review of SriLankan Airlines


Reviewed 3 weeks ago

Nice flying ang good flight. All the crew members are very helpful and kind. In Flight entertainment is also fine. The food served is tasty.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank GOPALAKRISHNANR23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 52 of 2,295 reviews

Reviewed 3 weeks ago

1. Seats are convenient
2. pillow, blanket services available
3. food I ordered average in the sector BKK-Colombo, good in Colombo-MAA,
good in MAA-Colombo, VERY GOOD in Colombo-BKK sectors (AVML-VEGETARIAN)
4. in-flight services excellent
5. Ground staff services scope for improvement

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rkpadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The first thing you notice with this airline is the beautiful uniforms the women flight attendants wear - peacock feathers. The next thing you notice is the uncomfortable seats which have your neck and upper back learning forward unless the seat is tilted back. Our boarding time was well overdue with no notification of what was happening. After about an hour, SriLankan Airlines made an anouncement our flight had been cancelled due to a technical problem and to see the service desk. After queing for an hour at 2am we were told our flight would depart at 6am. We spent the night in the airport without sleep. This meant we would miss our connecting flight from Melbourne to Brisbane. When we enquired about accommodation in Melbourne as two nights in transit and a long haul flight was too much to cope with. The response was we are not authorized to do that. People got angry. Some were so stressed they became sick. Unfortunately this nightmare return flight caused a lot of stress to our bodies and mind and was a bitter end to our dream holiday in SriLanka and the Maldives.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank SunnyCoastCelebrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

i booked sri lankan air line for my mom who is 74 years old and she cannot walk long distances due to a leg problem. in any air line wheel chair assistance is nothing. if we need assistance they provide it happily. but when i booked sri lankan airlines i got to know she need to get a medical from a doctor to get wheel chair assistance. this is very inconvenient. i will never book sri lankan air lines for our family anymore. so i strongly advice everyone not to book sri lankan air lines if you need wheel chair assistance.

Date of travel: November 2018
1  Thank Stay13580756661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

very pleasant service though extremely slow. poor selection of films but in every other
respect a good flight. food quite good and beds comfortable

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank cher008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC