This was a brilliant flight with no turbulence going and coming. check-in was excellent at Gatwick, no so at Montego Bay airport. The queue was long and tiring. Inflight entertainment can be updated with more of a selection of music and films. Cabin crew was excellent dealing with my requests, My seating could be better going due to my disability, but overall it was an good flight.

From the time we boarded the plane we experienced superb service. We were pampered with blankets, TV Screens, chargers for cell phones, and much legroom. We were given a menu to choose our meals. Unlike other airlines, we had snacks, drinks, wine, dinner, and breakfast. The flight was 7 hours and forty-five minutes and we had enough time to enjoy the meals, and take proper rest.

Positives, check in at LHR was quick and priority boarding a nice touch. Negatives, once on board we realised our error. We had booked seats in row 49, so we could all be together. The error being that although plenty of leg room they are right near the toilets and therefore used as a walkway by passengers even though they're told not too. It was suggested that we use blankets as a barricade but as this felt a bit extreme we didn't. People don't realise that you have paid extra for those seats so have total disregard for people sitting there. So what followed was 7 hours of moving our feet, telling people it wasn't a walkway and asking one woman to move who decided to stand right in front of me, we even put 2 bags on the floor but people just walked over them! Having witnessed a near fight on another flight and then being told by the stewardess that a previous passenger had her foot broken on a night flight because someone stepped on it, think it's about time Virgin sorted it, a small chain each side would suffice. Positives, the crew we're great, lovely service and we even got champagne in a glass as it was hubbies birthday. Would definitely fly Virgin transatlantic again but please sort out those seats!

On our flight back we decided to pay a little bit more and go premium, as it was a night flight and we arrived early morning, we didn't want to be driving back home without any sleep.
Neither of us had been in anything higher than economy before, but after this flight I don't think i'll even fly economy again. If you can afford it, premium is definitely worth the extra pennies.
You get 2 check in bags, we only had 1 each so we didn't take advance of this perk, and also your own check in desks. At JFK airport we were also able to go through security in a separate premium line, so missed out all of the huge queues, which was great. At the gate you were given priority boarding, and once on the flight you were given a glass of bubbly or fresh orange juice.
On the flight the premium cabin was quite small, so not that many people were located in our area, which was great. You had your own toilet too, so you weren't constantly waiting for it to be empty like in economy. As the flight was a night flight, we were given a little pack to keep which had flight socks, eye mask, ear plugs, toothbrush & toothpaste. The seats were also extra comfy, extra wide, and could recline further than the ones in economy. The headrests also folded out on each side, so that you could rest your head on something, which was great.
One thing i was super impressed with was the food. It was all served in proper china, and you were given real cutlery, not the plastic ones. All drinks were also given to you in glasses, and nothing was too much for the cabin crew. During breakfast i asked for a hot chocolate, which wasn't on the breakfast trolley, and they went off and made one for me, and brought it back in a proper mug. The food selection was much bigger, and you were given more sweet treats too.
Upon collecting our bags, ours had a premium tag hanging from each, and they were one of the first ones off of the flight. So i'm not sure if this is something that they also do, if you are in the higher classes, or if it was just a coincidence.

The best part of our flight was the service and smiles from the staff on board the plane. They helped us find a lost ear ring and even gave us a tour of the plane afterwards and showed us the various seats on offer. We really enjoyed that.
The seat itself and the in flight entertainment was not so great, very old and not up to date with what you would get elsewhere. The display quality was quite poor which meant we couldn’t watch a film or tv show very well.
Food and drinks were fine and quite tasty. Overall I would recommend as the seats were very cheap, in fact the cheapest.