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“Totally surprised with this airline”
Review of Turkish Airlines


Reviewed 2 May 2018

Took a spur of the moment trip to Geneva, Switzerland for a week. We were definitely going on a budget. After reading reviews and watching YouTube, we decided to give this airline a try. We booked round trip tickets in Economy. The long flight over was an older plane but we still had ample leg room, great entertainment choices, and a nice menu selection. We received 2 full meals and snacks as requested. Soft drinks, juices, beer, wine, and certain liquors were complimentary for the entire flight. The service was great. We were given a hot cloth after take off for freshening up. There was a pillow, blanket, care bag, and head phones provided. The hop from Istanbul to Geneva provided another full meal. The plane was smaller, but we still had adequate room. The same for the return trip. The plane for the long flight back was a newer model and we had even more leg room. The only down side is that all flights go into Istanbul then to your destination. Even so, we really enjoyed the flight, service, and timeliness of the airline and will definitely fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank nephnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,605 - 2,609 of 19,382 reviews

Reviewed 2 May 2018 via mobile

They have terrible customer service and when you try to talk to them they really don't communicate with you. well on top of that it's an international flight so you're allowed two baggage but they'll just put like claws or whatever, and they will charge you extra money for a bag. that you're supposed to have on because that's US Customs and that's the US law but who cares about that right here traveling on Turkish Airlines which absolutely suck.

Thank SooSoo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

I was upgrated to business this time. Thank you Turkish Airlines. Everything was perfect as always in business.

Thank deniz285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

I purchase the exit row in economy class because I’m 6 ft tall. With the extra leg room I felt like I was in business class on other airlines. The attendants were wonderful, I pre-ordered the seafood meals and they were great, and the airlines was very prompt. Would highly recommend.

Thank Kristie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

The seats were good sized and comfortable, blanket pillows and a goody bag was provided. The food was good and there was a nice variety to choose from. Staff was available and eager to fill your request. Alcoholic beverages ( at least wine) was included. Online check in was not as easy as it could be but then again it is international so documents do need to be checked somewhere. Baggage claim was smooth. I look forward to flying Turkish Airlines again.

Thank Itstheprincipal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC