The customer service is very easy to hear, to talk to, and they can find the flights to fit your needs. She did much better than I can do, and I do this all the time!

I wish Southwest flew everywhere. More Montana stops. Maybe more Wyoming. Rapid City. Nebraska.

I fly Southwest then rent a car to drive to the Plains destination that I need. I'm nervous to try another airline, even if the tickets are cheaper like Frontier.

SW lets you take your stuff, change your flight without restrictions, and I've never been delayed or bumped. I fly a lot.

I suffer renting a car so that I can fly SW. I hope to SW extend to more of the Great Plains like Rapid City, maybe Missoula, Wyoming, Nebraska. But... to keep the really low prices.

I have to fly my kids with me, so I need the low prices.

Had to book the Communist Airline due to employer contract. Southwest is not equipped to fly to Honolulu. The plane was undersized for the flight and had to be landed in LA just after takeoff to refuel.

The flight boarded extremely late and boarding instructions were extremely confusing. In addition the gate attendant tried to tell me my children couldn’t board with me. I tried to get his name and employee ID information and he refused to give it to me.

I’ll never use this airline again.

Had the rudest flight atendend ever would definitely not take southwest ever again really had a bad experience. The way she said it to me botherd me

Most airlines are bad, but SW is by far the worst. I dont mind when the problems are acts of god, but they just manage there flights poorly.

I hate FLYING!!!
I especially hate being crammed into seat next to people with no personal boundaries.
I hate Southwest Airlines
I paid for my boarding position but you let all the kids and wheelchairs on first so I get pushed to the back of the plane with only windows or center seats. I'm sitting on the runway at the gate now FOR AN ADDITIONAL HOUR due to some malfunction that apparently JUST happened. God forbid they be made aware before we all boarded this effing plane. We were already an hour late.
Southwest Airlines
My flight from Denver to little rock had a 2 seat needed passenger that couldn't or refused to cover his mouth while coughed up lungs and mucas the entire flight
Passengers flew with their faces in their shirts since no one could find and masks until we were 10 minutes out from our destination.
Then when he got off the plane there was actually feces on the seat after his shorts exposed his entire backside to everyone in the unfortunate view.
Oh and that flight was late as well
Bye bye Southwest
Your boarding policy is the worst. I just paid almost $350 to get my A 1-15 Boarding positions on 4 of the WORST flights I have ever been on!!!