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“Pleasant, stress free experience”
Review of Southwest Airlines


Reviewed 31 May 2018

Flew back home on Southwest and found the experience as pleasant and stress free as usual. While I do check other airlines for price, I do consider my overall experience. I like being able to change flights when needed, reliable flight times and not think about how much luggage I am bringing. Having a beverage and small snacks offered helps with the comfort level. I just wish they offered more direct flights out of CLE.

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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank lindaz925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,078 - 7,082 of 30,642 reviews

Reviewed 31 May 2018

It always blows me away how affordable, yet efficient Southwest is. I love having the option to check two bags at no additional fee and have my purse and a small carry-on as well. From the check-in desk, to the pilots, I am always very impressed with the professionalism and kindness of Southwest employees!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AshleyF2403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018

Great Flight. I usually dont fly later in the day, as flights get delayed, but all went well.
I love Southwest

Thank harvey213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018

We've been using SW for the last 5 years and have never had a bad experience! We are not loyalists by any means, but SW almost always has the cheapest rates without stopovers. And it's dirt cheap to travel with a baby!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank TravelEatSleepz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

Loved this direct flight I caught for only about $300. Landed 40 min early and had no problems checking in.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Megan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC