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“Don't fly with this company”
Review of SmartWings


Reviewed 11 August 2023

Bad service.. very bad.. stuff not nice and not welcoming the numberof the flight was 6H583 11/8/2023

Date of travel: August 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Gooooooooooooooooiii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (3,208)
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24 - 28 of 3,208 reviews

Reviewed 19 July 2023

i always get scared when i read the reviews, but this was my 4th flight with smartwings and everything went well all those times, calm flights and friendly staff

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Check-in and boarding
Thank mondleria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2023

Our flight depart at 4:20 am evrything Went pretty smoothly after we borded we were waiting at the gate for 40 minutes we didnt get any informations from the crew or anyone thé legroom was ok half od the flight was really cold the airplane was at least clean

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Honza K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2023

Flight was a nightmare with very aggresive and unhelpful flight attendants. Seats are very tight therefore we asked passangers in front of us not to unfold their seats. Unfortunatelly they called cabin crew which was very hostile towards us and said that is „passengers’ right to unfold their seats”, which is ridiculous argument. No readiness to help and solve the problem on their side. The rest of flight passed in very nervous atmosphere and was uncomfortable. We flight a lot but it was for the first time that cabin crew was so incompetent.

Date of travel: May 2023
Thank 546pawelg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2023

One of the worst flights we've ever experienced. On the way to our destination, it wasn't possible to buy anything on board. During the 4.5-hour flight, we received about 2 dl of water, which is quite bad for someone who expects to at least buy water on a standard flight.

The seats are so extremely small that I, with my 189cm and 110kg, barely fit into them. The tray table in front of me couldn't even be unfolded so I could put my drink on it.

I paid the full price for the ticket (530 euros/person), and I don't think these low-cost services are worth it at this price. Even Ryanair offers better services.

Date of travel: April 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Libor K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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