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“A good airline”
Review of Oman Air


Reviewed 28 September 2023

Super nice staff; efficient and professional yet also friendly and relaxed - seemed to be enjoying their work which makes a huge difference; well done them! (and presumably well done the company!) This was Heathrow - Muscat 26/9 and Muscat to Bangkok 26/9.
The only criticism of the airline is that it wastes a lot of plastic; using miniature bottles for each drink when dispensing from a big bottle would be much better (inc water)

Date of travel: September 2023
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    • Value for money
    • Check-in and boarding
Thank Z2825IH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (5,066)
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81 - 85 of 5,066 reviews

Reviewed 16 September 2023

Flight delayed 6 hours. Flight borad kept playing games from Delay to ..go to gate and then completely disappeared. No one on desk was willing to help. Such rude staff. They offered McDonald at the end. Poor and no information for customers. Flight service was better though. But no support and empathy in the event of Delay causing panic and anxiety

Date of travel: September 2023
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Thank Atif R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2023

We took an economy flight from Amman to Dubai. The seats and legroom were the first things that impressed us. We did pay for extra legroom seats, and on other airlines, my knees would generally be touching the seat in front. This was not the case on this particular flight. We were very impressed by the food's quality and variety, especially if you prebook a meal owing to dietary restrictions. Based on this experience, I would absolutely use and recommend Flydubai again.

Date of travel: September 2023
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Thank Kenzo23w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2023

their customer service is very poor and it took us 4 calls and countless nervous breakdowns to get our flights changed. they alleged that a change had already occurred to our reservation when it was completely untrue, and the customer service agent that we finally managed to speak to was quite arrogant and mocking. Overall I wouldn’t recommend this again.

Date of travel: July 2023
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Thank Eleonora C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023

Our flight was cancelled and we didn’t get any notification, which meant we missed out connecting flight to London, no help at the airport in the Maldives, no water or food offered with a 6 hour delay, then when the flight landed in Muscat, it was the worse experience ever, we was told to wait 10 minutes but 4 hours later, without water or food, or knowing if we’d get the flight the next day or a hotel room for the night, treated worse than animals, the rep behind the counter for Oman was unhelpful, dismissive and a terrible representation of the people of Oman, I will never travel through this Country again or the airline. I’m still waiting for a response from their customer services team. On the flight however, the international flight team were great, food was good but the treatment at Oman means - never again.

Date of travel: August 2023
    • Seat comfort
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Thank janesharo88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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