We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant non stop trip - multiple changes to the itinerary.”
Review of Norwegian


Reviewed 31 May 2018

The flight itself was very pleasant. Nothing but good things to say about this flight.

We did however have a few changes occur to the flight plan before the trip that made me have to make other adjustments to make sure we didn't miss any flights or appointments on our itinerary.

One challenge we did not prepare for correctly was that Norwegian does not staff the check in desk at EWR till less than 2 hours before the flight. We had used the kiosk to check-in and print our luggage tags - so we only had to wait in the line to drop off the check in bags. There were two problems this made for us however: 1 Combined with the changes to the itinerary we were in EWR for a 9 hour layover, and had to wait outside the security checkpoints till we could drop off the bags. 2. The TSA lines were huge and EWR did not have the precheck arrangement with Norwegian, therefore it was nerve wracking getting through security, and when we did get through - the plane was already boarding. NOT how I prefer to travel.

But again, once on board we were all set!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MondaymanDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (15,018)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,456 - 1,460 of 15,018 reviews

Reviewed 31 May 2018

Checked myself in , printed boarding card and luggage tag , loaded bag to belt. Painless. First Norweigan staff was the person who pulled boarding card at gate at gate .
Flight back nothing special. Deplaned in T1 walked to T2 to collect bags?? Bags took ages even after the long walk to arrive.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

Flew with Norwegian on a Tui holiday to Thassos. Very impressed with the customer service and on board comfort. Good legroom, Wi-fi, excellent cabin crew.

Thank beachstomp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

Part if our tui package, so very cheap. On board refreshments and food over priced. Duty free limited

Return flight had very dirty seats and filthy under chair arms.

Polite staff and comfy flight overall, I would recommend you take on board a boots meal deal and costa coffee from the departure lounge

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Alyson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018

Norwegian has a new fleet, which on most routes offer free wifi.
Of cause the seats at the emergency exits have most space, but the others are not too bad, considering the price.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Hans H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC