It had been many years since I'd flown with KLM. It was the carrier to brought my family out to Australia. So I had to fly with this airline once more because I had such great memories of my first trip when I was a child. The stewardess on this KL 1037 acknowledged my journey and was so kind and generous to me that it was almost as if I was on that same flight many years ago. A touching experience KLM with staff like that, who could ever complain.