We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“cost effective, pleasant and on-time”
Review of IndiGo


Reviewed 29 June 2018

Their timeliness has been always a savior. The fares are effective for me and no hidden or last min extras. (Spicejet wins over marginally rarely). The ramp instead of the stairs to the plane is appreciated since its introduction.
Have done 4 PNQ - BLR trips in 3 months on Indigo.
counter does not mention the food coupon is included or not. had problems with Mom 's travel twice even when paid for. their customer service call center is bad.

Wish they had a frequent flier option ...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Shampa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,907)
Traveller rating
Traveller type
Time of year
Language
  • More languages

462 - 466 of 4,907 reviews

Reviewed 29 June 2018

Flight was on time. service good. take off and landing smooth. but when i slept as was early morning flight again and again i was woke up by the staff to come and sell there food and products when told not to wake up again they come and wake up asking how was the service. this was little ridiculous. people should not be bothered on flight if they dont want

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Siddharth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018

I was travelling to Kochi from Guwahati and they are only ones who were going on that route. Prices are quite cheap, customer service is good and best of all they have a very good network of connecting flights. Guwahati has a very small airport and direct flights are not available to many parts of India, but with Indigo you can easily a connecting flight as my route was Guwahati to Kochi via Chennai, which was not possible with other flights.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank SAURAV P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018

Only direct flight available to Bengaluru, Convenient time to finish all day's work and return home. One need to buy food. Flight was on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sharatchandrahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Indigo cabin cruise members are awesome. If I travell anytime I always opt for Indigo. The way they welcome . The way they look, presentation, service.love it.

Thank karthic323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC