Wow what a ride I have had since On Friday the 20th November, I arrived at the airport thinking I was going home, my flight would take me from London, Dubai, KL, New Zealand and home to Australia, but due to covid rules out of New Zealand, after boarding my flight, I was asked to gather my belonging and follow an emirates staff member, I actually though I might be getting an upgrade, it was evident I was not when I found myself back in the terminal and told that my bags were being taken off the flight and I would not be travelling today. I was gutted and just basically cried.
I had been booked on a green flight out of NZ instead of a red one, Green being a covid free flight(no isolation), but Red being (isolation required).
After sitting for a time that seemed like forever and basically not knowing where to turn next, and watching others get angry at the staff, for which emirates staff handled very well.
I sat and waited for a while then
Imran I think he was the manager, came to me and explained I could get on the same flight on Sunday, he then organised accommodation for the evening, and took me to the transit bus, he took my phone number and said he would call me later.
I checked in to the hotel and he did call me, and explained that he had emailed Emirates in Dubai and was trying to get me on a flight on Sunday that was London, Dubai then Sydney, and would let me know by lunchtime the next day.
And so he did. I was booked on a flight at 1.40pm on Sunday, I was so happy.
I arrived at the airport, I messaged Imran and couldn't thank him enough. He told me that he had seen I was checked in and wished me all the best.
I am now in Sydney in isolation for another 7 days.
I just want to thank you Imran for your help, kindness and compassion. God bless you.