The plane was delayed having to wait over an hour at Lisbon airport for pushback. Service was very good as is usual with Emirates, business class seats are very comfortable (not as comfortable a the A380 Emirates Business Class, which is in a class of it's own) and entertainment was plentiful or at least it was supposed to be.Unfortunately my entertainment system suffered from constant breakdowns, despite being rebooted two times, a problem I have suffered for the second time in business class on Emirates which is not acceptable in an airline with the quality of Emirates! We arrived late in Dubai, and were offered no help in reaching the next flight to Perth on time as Emirates had already rebooked our flight and offered as a voucher for the night at Meridien that we elected not to take and instead made use of the excellent business lounges in DBX! By the way we did manage to reach our gate 20 minutes before departure but were prevented from boarding.
We boarded the next flight to Perth on a 777 instead of an A380, centre instead of window seat and when the plane was about to depart it was hit by a truck and after an hour waiting for a check the plane was deemed unsafe to fly and we had to deplane and wait for another one! We ended up departing at close to 2pm, twelve hours after our original flight! The new crew was extremely nice, offering to do their most to compensate us for the delay, which they did! To their credit they were extraordinary, service was probably the best I have experienced in a flight and I would have given them maximum points, so I have to classify it as a positive experience despite the very negative experience on the first flight!