Terrible, they cancelled flight last min (because their staff worked > 8 h) and they would not reimburse previously paid accommodation.

Terrible service, website books the flight on the wrong date and then they refuse to refund you for the flight. They are lying on the customer service call

After being called to the departure lounge 3 times after all day saying delayed, flight was cancelled .
And didn’t know if or when the flight would go ahead the next day .
So we had to get a flight with a different airline because 1: we would of missed our wedding 2: we had to pay £1000 for the hotel weather we were there or not .
And easy jet refusing to refund us even though they are at fault 100%.
Very disappointed with easy jet , we fly a lot but now put off using or recommending this air line

My recent experience with EasyJet was riddled with avoidable issues and lacklustre customer service. Despite a delayed flight, the original check-in time was enforced, and a conveyor belt malfunction led to a chaotic situation where I was forced to buy a new bag for £115, pay an extra £48 at boarding, and leave my pre-booked checked bag behind. To top it off, I had to make last-minute transport arrangements at my destination due to EasyJet’s delay.

In response, EasyJet offered a £48 voucher—far from covering the substantial costs caused by their operational failures and limited to future flights within a year. For an airline that touts customer care, this response was underwhelming and dismissive. I expected better accountability and support for costs that were entirely beyond my control. This experience has certainly changed my perception of EasyJet’s reliability and commitment to customer service.

Self checkin was much improved with more staff on hand to help and was very efficient.
Boarding again was a breeze hassle free and no issues.
Aircraft was clean and leg room okay and seat comfort was good too.
Cabin crew on boarding were polite and friendly so no issues there.
We did have a slight delay but this was no fault of easyjet but was down to a 45 minute slot delay due to fog in lisbon.
The flight crew kept us informed at all times and managed to shorten the delay by 15 minutes to their credit.
The flight was smooth and without issue onboard service good and only arrived 10 minutes late in lisbon.
So to sum up another excelllent flight and service from easyjet could not fault them again which is why i continue to usr them.
10/10
What i would say to everyone is make sure you selectbthe right baggage option for your journey as like all airlines now they are super keen on baggage size and do check so save yourself money and stress and choose wisely.