The flight was 3 hours delayed and, according to the Croatian Airline, you can and I quote from their website: "If your Croatia Airlines flight was delayed or canceled, you may be eligible for compensation under European Regulation EC 261. The amount of compensation you can receive depends on the distance of your flight:
Up to €250: If your flight was up to 1,500 kilometers
Up to €400: If your flight was between 1,500 and 3,500 kilometers
Up to €600: If your flight was more than 3,500 kilometers
You may be eligible for compensation if your flight:
Was delayed by more than three hours."
I applied for this, and it took them three months to respond:
"We would like to express our sincere regrets for the unpleasant situation that accompanied your trip from Split to Zagreb, flight OU381, on August 29th, 2024.
We fully recognize the importance of on-time performance and understand that flight schedule changes inconvenience our customers. No matter how much we would like to operate according to the timetable, we regret to say that, unfortunately, there are certain unpredictable situations that carriers are not able to avoid.
Please be informed that the mentioned flight was delayed due to extraordinary circumstances. Since such situation is caused by a cause outside the airline’s sphere and it is considered as extraordinary circumstance, as per applicable regulations the carrier is not obliged to pay any financial compensation.

Also, the airport staff are the worst; rude, unpleasant, uninformed. Overall, as a frequent traveler, I can surely say that this is one of the worst airlines and airports (both Split and Zagreb; Zadar and Pula at least have okay personnel) and I will avoid them in the future.

Flight was delayed 1 hour on departure due to “weather conditions” - all 4 other flights scheduled to depart at the same time somehow did not have this issue. Spet another 30 mins circling before landing and then waited another 20 mins on taxi to park. No real apologies.

Staff are extremely nice and flight was on time. Plane ( De Havilland Canada DHC-8) was clean and legroom was amazing. Would recommend!

Worst company that ever fly never again loose ny bag never give money back custumer servise Is terrible.When you call custumer servise nobady pick up terrible terrible airline in all Europe

Terrible company and terrible managment. This is supported by the fact that the government aka the Croatian people had to bail out this company from bancrupcy many times. They also sometimes lose bags