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“Never again”
Review of Croatia Airlines


Reviewed 29 October 2024

Worst company that ever fly never again loose ny bag never give money back custumer servise Is terrible.When you call custumer servise nobady pick up terrible terrible airline in all Europe

Date of travel: September 2024
Thank bole1965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,229)
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7 - 11 of 1,229 reviews

Reviewed 18 October 2024

Terrible company and terrible managment. This is supported by the fact that the government aka the Croatian people had to bail out this company from bancrupcy many times. They also sometimes lose bags

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Niko A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2024

first off the plane had to go back to airport and took an extra hour causing me to miss my next flight, upon arriving in frankfurt no staff members helped us to direct us to our next flight and didn’t even book us on the next flight to dubai which is first off illegal, then additionally forgit 2 suitcases in frankfurt, caused us to be 12 hours late and not having 2 suitcases, terrible never ever again using this airline absolute disgrace and deserve a refund for the abysmal treatment of this airline

Date of travel: October 2024
Thank maddox n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2024

Flight was delayed once and then again.
It was supposed to take off at 21.20 and was delayed for 22.50 and then delayed again for 00.30
No one said anything, no one knew why, terrible experience and this wasn’t the first time. Never again flying with Croatia Airlines. Never again.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Tihana D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2024

Overall Croatia airlines staff at airport were extremely rude and weren’t even at the desk. Had to track them down to ask a question on upgrades as a star alliance hold member. Boarding was a complete mess as they board from stairs from front and back and no guidance of what door to use and people are trying to pass each other in aisle. Wanted to change a seat and could not be bothered to even check. Inbound was 2 hrs late with a rolling delay. Overall really poor quality service and would not fly them again

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Gary I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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