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“Wonderful ”
Review of Copa Airlines


Reviewed 28 May 2019 via mobile

We had a wonderful flight from Buenos Aires to Punta Cana, Dominican Republic, with one stop at Panamá City. Flights were always on time, staff was friendly and helpful, food was good and many options of beverages. I will travel by Copa again, that’s for sure!

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank 275franciscog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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1,371 - 1,375 of 13,451 reviews

Reviewed 27 May 2019

Had never heard of Copa before our trip to Panama. The return flights between Toronto and Panama were exceptional. The flight crew was pleasant, the complimentary food was excellent, and the legroom exceeds most other airlines today. No delays departing YYZ (actually left 5 minutes early). Travelled with a school group and were treated very well - upon arrival in Panama City, our bags were all delivered together. We will fly Copa again given the opportunity.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Check-in and boarding
2  Thank gbkmedic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2019 via mobile

I have been flying to Colombia at least twice a year for the past 8 years. I have used American and Avianca. Copa is superior in service and punctuality. So far all flights had been on time with no delays, very different from the other airlines, Avianca overbooks with no consideration toward passengers.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank simoncarlo3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2019

I had saved points to fly business class, and I am so glad I did. Our flight was just fine. But a friend had flown the same route the week before in Economy, and she was miserable. Not just the lack of room (as expected) but service was lacking as well. I hate that there is the dichotomy of service, but I guess it’s a given.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Vicki D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2019

Copa Orlando check in staff were not friendly or helpful many did not seem to speak English. No business class check in. Seemed very disorganized.
Onboard The business class was very dated
No power points,
No personal entertainment system
No Wifi: which is standard in business class in many airlines now
No Lounge/business class lounge access
But the plane was on time!!!
The on board crew were good and the plane was clean and appeared maintained, the seats were comfortable enough. The food was ok.
On return the check in staff at Asuncion were very good. Very efficient, pleassant helpful and had a better command of English than did the disinterested staff in Orlando.
The cabin staff were good, food ok on the return flight the plane was on time. No lost luggage.
The business seats were as above
Overall its a good airline but with a little effort and seating upgrade could get an excellent rating

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank MDonVacation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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