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“Too bad too nasty”
Review of Cebu Pacific Air


Reviewed 3 weeks ago

The service of the flight attendants was very kind. Nevertheless the price of 130$ for the flights is actually an impedance when you get in the dirty, old and partially demolished plain. The flight was very uncomfortable while everything was cracking during flying as well. Crazy to pay so much money for such a underclass flight.

Date of travel: September 2024
Thank 255mariannah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (4,249)
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12 - 16 of 4,249 reviews

Reviewed 4 weeks ago

Legit the worst airline you could possibly book. They weigh your carry on and your check in. Max weight is 7kg per carry on which why does it matter if it’s able to fit in the original small size luggage?? Flight attendants rude and asking for information that is not noted anywhere. They need to clearly state that we must have our return information back to our regular country already available. They just did the absolute most to check in. Unbelievable.. praying that the airplane has space to make up for inconveniences

Date of travel: September 2024
Thank L C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

The most awful airline i’ve ever come across There are very little help desks in any airport across asia for this airline. When we finally got to one they were useless and told us to go call instead even thought we are literally speaking to the company directly?? Basically lost £400 because the previous flight was delayed which made us miss the next one and they couldn’t do anything about it. They made us pay for an entirely new ticket on the spot.

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Nicole J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

The experience didnt go that well the seats arent that comfortable and my whole body was sore for the whole flight, I wouldn't recommend that if you are tall.

Date of travel: December 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Tourist51482869249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2024

Dear Cebu Pacific Team,

I wanted to take a moment to express my deepest gratitude for the outstanding service I received from your ground staff at Zamboanga Airport on August 22nd. My flight from Zamboanga to Manila (5J 850) was delayed due to technical issues, and I was worried about missing my connecting flight from Manila to Vietnam.

However, thanks to the quick thinking and dedication of your team, especially those working under Madam Sheila, I was able to board an earlier flight and make my connection. The enthusiasm and commitment they showed in helping us were truly remarkable and made all the difference in our journey.

I was exhausted and just wanted to get home, and your team's efforts brought immense relief. While I regret that I can't recall their names, please convey my heartfelt thanks to Madam Sheila and her team. Their kindness and professionalism will not be forgotten.

Thank you once again for going above and beyond to ensure a smooth and stress-free travel experience.

Warm regards,

Date of travel: August 2024
Thank Roving03612534392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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