Worst airline in the Philippines, if you want your flight constantly delayed with zero help these are the fools to fly with …… fly Philippine Airlines for best results , best airline most accommodating and professional service …. Cebu pacific is a disgrace to fly

Arrived in the Philippines via Emirates.
Emirates lost my suitcase....
Then..........
Booked flights to Butuan from Cebu for 6 people with PAL.
PAL cancelled the flight after 7 hours.... offered a refund...Got to wait 3 months for my money back......
Emirates and PAL should be ashamed of their services....
So rebooked with Cebu Pacific.......
Cebu Pacific were great. Flights on time. Clean and professional. Faultless service from all their staff.

This the worst company ever. if rebooking is an option for go basic at least the passenger should be a option to change aswell. 7k for a ticket for a person that would not even rebook it for another person.
this might have been the worst company so far. its a ticket for a for months ahead at least we say earlier.to change the changes.

The website crashed twice while booking. In the end the flight was cancelled 9 hours before departure. No alternative flights were available. The refund luckily came through within two days.

booked a flight for LAO-MNL for 7:10 am this morning (07/31/24), i got in the airport at 6:35 today and they didn’t let me in na bc i was too late na daw, 6:25 na daw nagsara ang check-in nila and they were ready to takeoff na. but when you’re thinking about it when it comes to a busy airport at least pag nasa security ka na you still have time to be in the gate to catch your flight and they even go on time habang ang maliit na airport that has only one flight dipa nasusunod ang time and just went on their way. i just don’t get it, it was outrageous, the one that i booked stated 7:10, they should’ve honour that time. ano yun, the pilot or maybe the airplane needs to be somewhere else kaya ang aga na nila nag take off? make it makes sense @cebupacific