Horrible operation. American Airlines made me check my carry on bag, against my will. I had fragile and expensive items in the luggage. I was assigned the last bording group, and they made everyone check their carry on bags in my group without consent. When I told them I had fragile and expensive items in the luggage, the lady told me she is happy to book me with the first flight out tomorrow morning. (I was on the last flight out)
I had to get back to work the next morning, and it wasn't an option to fly out the next morning. I had to get on the flight. Upon boarding, I saw minimal 15-20 empty spaces in the overhead compartment. They could have easily fit everyone's carry on luggages there!
I would never fly American AIrlines again.