I wasn't going to write a review because it looks like AA doesn't give a S*** about their customers, looking at all the bad reviews, but then decided, if I can get 1 customer to not fly AA, it would be worth it. The price of the flight looked good at first, then I had to pick seats. In order to get seats together, I paid an additional $100. We found out at the gate that our plane was delayed, which would have delayed the next flight, so we changed our flight and pay for seats together a 2nd time. Now I won't get a refund on the 1st seats I bought because they said I changed my tickets, it was not their fault. This is probably why AA is still in business, taking all this extra money from customers for seats. I would have left a negative review, but the employees were super nice.