American Airline CEO and VP of customer service needs to be fired.
Takes 3 to 4 hr wait and no one calls .
When i use callback option the system calls me and them puts me on musical wait- ove 30 mins- i had to hang up.
I cannot check in and they have crappy website function and poor poor customer service response.
Worst in 30 years
I heard sane feedback from others.
Dont travel Americans if you want good service