American Airlines airline is always problematic. I booked my last flight because it was a one-way to my destination. AA changed my flight to be a connecting flight. It was supposed to be a 90-minute flight but turned into a 6-hour ordeal. The staff was rude, unhelpful, and unknowledgeable l. Alcohol was not offered and for drinks we had a choice of water or orange juice. The live TV feature in the AA app wasn't working for any of the four flights. The worst part is that AA lost my bag. I had to buy clothes and other items and didn't have my medicine with me. I didn't even want to check my bag - they forced me to check it at the gate. They have been a pain to deal with about the lost bag. Their customer service is so terrible. I will never be flying on this airline again.