So my original flight was canceled due to bad weather. Totally understandable, however, they did absolutely nothing to accommodate customers who got stuck due to this. The next flight they had to offer was two days later, nearly doubling my stay. I tried to call them multiple times, the first of which they called me back at 2 am so I obviously did not see it until morning. I tried calling a few more times to hopefully at least get some kind of partial refund for the flight as it caused me to miss an entire day of work and have to book a hotel for two nights. They put me on an indefinite “callback list” which they never returned the call for. Unless something drastic happens, will never fly with them and will urge friends and family to use a better service.