DON'T FLY WITH THIS AIRLINE
This was supposed to be a very short, easy, travel day. Unfortunately it was not.... Originally flying to my destination, they "forgot to put the checked bag" on my plane to San Antonio Texas (flying out of Alabama).... Then were not able to get the bag to San Antonio a full 24 hours later. My returning flight back to Alabama, My flight was delayed out of san antonio, to dallas. The people at gate said it was due to weather. The hour delay cause by weather made me miss my connecting flight in Dallas. My connecting flight was at 8:50 p.m., I arrived at 8:30..... Customer Service was an absolute nightmare. Ive never seen or experienced Airline employees be so rude and condescending towards clients. I was 1 of about 100 people that were not being compensated for delayed flights caused by weather, the best they could do was to rebook for 24 hours later. No hotels were offered, not even discounted vouchers were offered. Im not the person to get angry with comstomer care often, but this was infuriating to say the least.