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“Quick Flight to a Beautiful Beach”
Review of American Airlines


Reviewed 25 January 2020

We booked a trip from Austin, TX to Punta Cana, DR and it was very smooth. Our connection was in Miami which helped break up the long flight and aided with customs upon our return. I would recommend getting the Global Entry pass as it could save you 30 minutes or more upon your return to the US. I did not have it and ended up waiting quite a while in the customs line.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank 2bnla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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9,793 - 9,797 of 78,586 reviews

Reviewed 25 January 2020

First leg from Philadelphia to Prague. Used to be fun. Security in London was horrible. Make sure you use the 2 gallon plastic bag. I did not! Rifled through everything in my carry on. Almost embarrassing. The food was horrible. Over cooked. Ran out of vegetarian pasta. Could not eat the mystery meat!

Date of travel: November 2019
    • Seat comfort
    • Customer service
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    • Value for money
    • Check-in and boarding
2  Thank Sightseer6149
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 January 2020

I’m not one to write reviews unless I have had a terrible experience.

My husband and I arrived at the airport a few hours ago with a flight going out tonight. There were 77 seats available on the flight, however to sit next to my husband I had to pay an extra $82. After being upset with the gentleman I handed over my card. 25 minutes later, he hands me a receipt. I confirmed with my credit card, and there are two positive charges.

He said there was nothing he could do and recommend I call while I wait. I just got off the phone with Linda at America Lines. She is a manager and told me if I needed the transaction to be voided I would need to see the guy who charged my card. (Go back through security.)

Due to me not willing to do that, she suggested I go online in 24 hours and request a refund.

Thank you American Airlines for your terrible service. You might not mind loosing two customers. But hopefully you mind about the reviews, not only myself, but others are leaving.

Date of travel: January 2020
3  Thank monkeys2377
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2020

Went on a honeymoon with my wife to Hawaii for 10 days. Payed nearly 2500k in flights alone. Couldn't sit next to each other, poor service from pilots to flight attendants. I'd highly recommend you never fly American!

Date of travel: January 2020
1  Thank KOAhfduk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2020

8 hrs is such a long flight. After catch up with a couple of movies, short naps in the between... ALOHA! The flight attendants make sure you are comfortable by giving pillow, blanket and water from time to time to keep you hydrate.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank gmail_dot_com2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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