We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“CANCELLED FLIGHT 1 WEEK BEFORE”
Review of Air Botswana


Reviewed 24 October 2024

Not good. Flight cancelled 1 week before, and no other fliht booked. Any other flight that day are really expensive.
Do not use Air Botswana.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Dream54610060907
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (140)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 140 reviews

Reviewed 19 October 2024

Disappointing Experiences with Air Botswana

I recently had the misfortune of flying with Air Botswana, and unfortunately, my experience was extremely disappointing. The airline consistently failed to meet expectations, with:

· Frequent flight delays
· Poor communication regarding schedule changes
· Lack of timely updates

As a result, our group missed a scheduled activity in Livingstone, causing inconvenience and financial losses.

Based on my experience, I would not recommend Air Botswana to anyone. Their reliability and customer service fell far short of expectations.

Rating: 0/10

Advice: Consider alternative airlines, for a more reliable and hassle-free travel experience.

Date of travel: October 2024
Thank Nikiwe T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2024

I have been trying to make a flight reservation for October 23rd 2024, for the last 5 days now. The website is refusing my credit card information. Nobody is answering the phone. It seems that just making a reservation is impossible. Since you don't want my money, I will go with another company.
Air Botswana Sucks!!!!!!

Date of travel: September 2024
Thank Guy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2024

Terrible experience with ticketing. Their website firstly doesn't allow you to make any changes. You need to call their offices that also don't even answer the phone half the time. Then they refuse a refund even though a medical reason is provided for cancelation. They don't want to issue a credit note for the value. I will never ever book with this airline ever again and I recommend refraining from booking with them. Rather spend a bit more on a different airline.

Date of travel: September 2024
Thank Mariam R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2024

Air Botswana cancelled the last part of an international ticket through a no reply email. Calling them was fruitless . Only the SA number answered In the end . No response to emails. Avoid this airline!!!

Date of travel: August 2024
Thank ElmarV50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
© 2025 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Hong Kong. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.