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“Air Botswana Sucks!!!!”
Review of Air Botswana


Reviewed 15 September 2024

I have been trying to make a flight reservation for October 23rd 2024, for the last 5 days now. The website is refusing my credit card information. Nobody is answering the phone. It seems that just making a reservation is impossible. Since you don't want my money, I will go with another company.
Air Botswana Sucks!!!!!!

Date of travel: September 2024
Thank Guy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (140)
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5 - 9 of 140 reviews

Reviewed 11 September 2024

Terrible experience with ticketing. Their website firstly doesn't allow you to make any changes. You need to call their offices that also don't even answer the phone half the time. Then they refuse a refund even though a medical reason is provided for cancelation. They don't want to issue a credit note for the value. I will never ever book with this airline ever again and I recommend refraining from booking with them. Rather spend a bit more on a different airline.

Date of travel: September 2024
Thank Mariam R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2024

Air Botswana cancelled the last part of an international ticket through a no reply email. Calling them was fruitless . Only the SA number answered In the end . No response to emails. Avoid this airline!!!

Date of travel: August 2024
Thank ElmarV50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2024

Terrible service! They posponed our flight by one day without updating the connecting flight! Just a plain email without any confirmation to be sure that their email has been well received. No option of refund.

Date of travel: August 2024
Thank Lake L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2024

This airline is a sham.
I booked a flight and paid in full.
They then cancel my flight and moved me to the following day without any option to change of cancel.
I need to cancel due to it now not aliging with an international flight connection.
I have emailed numerous times to multiple email addresses and they will not respond or issue a credit.
I have lost over 500 euros due to their inability to run an airline.
Pathetic
DO NOT BOOK FLIGHTS WITH AIR BOTSWANA

Date of travel: August 2024
    • Customer service
    • Value for money
1  Thank lisabalisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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